Fiat 500 stop start failure

I bought a new Fiat 500 twin air on the 18 June. With 327 miles on the clock, the car broke down, was recovered after a 2 hour wait & the stop/start sensor was duly found to be the cause of the problem & replaced. I was without the car for a week & supplied with a courtesy car in the interim.

Just over 200 miles and 5 days after the car was returned, I broke down again. Another 2 hour wait later I was again recovered and as I type this, I am waiting for the verdict on the breakdown which I am surmising is the same as before since the same fault message appeared, stop/start unavailable.

At what point and after how many breakdowns, is it deemed a car is not fit for purpose and I can return the car ask for my money back? I have lost faith in the reliability of the car which with just over 500 miles on the clock and not even a month old has broken down twice. More alarmingly, yesterday I drove 70 miles on the M62 motorway over the Yorkshire moors - I don't even like to ponder the idea of having had this failure in the 2nd lane in heavy traffic.....

Asked on 13 July 2011 by AliPeb

Answered by Honest John
Three times. If it fails for a fourth time you can reject the car to the dealer for a full cash refund.

Yours is the first report I have received of failed stop/start systems on the TwinAir.

My own 2008 500 1.2 has been 100% reliable for 3 years and 3 months.
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