Campervan issues
I purchased a VW California brand new from main dealer in Sept 2009 for £37,000.
So far I have had 12 visits excluding regular services for fairly serious failures - from pop up roof seizures to electrical nightmares. I won't bore you with a huge list.
This was to be an enjoyable retirement vehicle for my wife and I, but we have had so many aborted trips that we have lost confidence in the vehicle. In fairness to the dealer each problem is eventually sorted under the three year warranty.
Ideally I would like a replacement vehicle even if I have to make a contribution, but since I bought it the prices have shot up (pound v euro of course) and I don't know if I could afford the difference.
How should I approach this with the dealership?
So far I have had 12 visits excluding regular services for fairly serious failures - from pop up roof seizures to electrical nightmares. I won't bore you with a huge list.
This was to be an enjoyable retirement vehicle for my wife and I, but we have had so many aborted trips that we have lost confidence in the vehicle. In fairness to the dealer each problem is eventually sorted under the three year warranty.
Ideally I would like a replacement vehicle even if I have to make a contribution, but since I bought it the prices have shot up (pound v euro of course) and I don't know if I could afford the difference.
How should I approach this with the dealership?
Asked on 8 June 2011 by Alastair Wight
Answered by
Honest John
Sadly, not much you can do if the dealer does not co-operate except full county court which could cost you a further £15,000 and that could still find in the dealer's favour.
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