What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
My daughter bought a car with sat nav but it's missing the SD card, can I ask the dealer to pay for this?
My daughter has bought a secondhand Mercedes A-Class and subsequently discovered there is no SD card for the sat nav.
Does she have any rights for the garage seller to pick this cost up? What kind of cost would it be please?
Does she have any rights for the garage seller to pick this cost up? What kind of cost would it be please?
Asked on 2 August 2023 by charlie wagner
Answered by
David Ross
We would expect the SD card for the sat nav to be included with the car, but the fact that it was not there is potentially just an oversight by the dealership and not necessarily something they would have picked up on.
You could approach the dealer about this matter, but we would not necessarily expect them to pick up the cost for this. There are available online from multiple retailers for anything from £30 to £50 depending on the specification of your car.
You could approach the dealer about this matter, but we would not necessarily expect them to pick up the cost for this. There are available online from multiple retailers for anything from £30 to £50 depending on the specification of your car.
Similar questions
My satnav no longer picks up traffic, roadworks etc. VW tells me it is no longer supporting its own satnav. Is that genuinely true?
At the end of last year my wife purchased a Honda Jazz Crosstar from the showroom of our local dealer. Impressed with its performance, and Honda’s reputation, decided to buy a Honda HR-V Advance, which...
Does the Smart Passion (2009 model) come with sat nav?
Related models
High-quality interior. Strong diesels. Good record for reliability. Option of four-wheel drive.