How do I solve AdBlue problems with my diesel Jaguar?

I own a Jaguar XE 180 2.0 diesel with an Ingenium engine which has done only 53k miles. For the third time in six months a message is displayed "Incorrect diesel Fluid Quality Detected" so I take it to my Jaguar dealership which plug in a computer and they switch off the sensor and charge me £200 for so doing but this is not curing the recurring problem.

There are many reports on the Jaguar forum about this problem but neither the dealership or Jaguar seems to be able to solve it. I like the car but I am seriously considering getting rid of it as this is becoming expensive motoring. What do you suggest as to curing the problem? Do other diesel cars have this problem too?

Asked on 12 May 2023 by daiLLaffing

Answered by David Ross
As you say, this appears to be a common fault with JLR diesel engines, with many possible causes that are bringing up the fault message. Unfortunately some many dealers over-rely on diagnostic tools without sourcing the cause of the problem.

If you want to try and tackle the problem yourself, you may find it worthwhile to invest in an OBD tool so you can read and reset fault codes yourself. Possible causes for the fault may be an overfilled AdBlue tank, degraded AdBlue fluid, a blocked AdBlue injector nozzle, EGR valve or NOx sensors, all of which are potentially fixable but it will still require some time and investment.

Alternatively we would recommend finding an independent JLR specialist, who at the very least will offer a cheaper diagnostic service and will have likely encountered and solved this problem on numerous vehicles before.
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