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Mazda CX-5 turbo failure - should I keep my car or sell it?

The turbo on my 2015 Mazda CX-5 has failed at 82,000 miles. I purchased the car new and it's been serviced by Mazda main dealers in accordance with the recommended service schedule. The repair costs are estimated at just under £2000.

My questions are:
1) Am I being unrealistic in expecting Mazda to make a contribution?
2) Once the work is completed, is this an indicator that now is a good time to trade the car in?

Asked on 14 October 2021 by Tony Farrington

Answered by Dan Powell
1) It's always worth a try, If the dealer is keen to retain your business, they will make a 'goodwill payment' application on your behalf. But given the age of the car, it'd probably be cheaper to find an independent Mazda specialist. A local independent will be just as good as your local dealer and the cost of the repair will be much lower.

2) The old shape CX-5 does appear to be increasingly susceptible to turbo problems. You may want to consider changing your car if you are concerned about reliability. You can see all reported faults with this model here: www.honestjohn.co.uk/carbycar/mazda/cx-5-2012/good
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