Autocratic transmission

The treatment I am receiving from my local Audi dealer is unbelievable. I noticed that my 2002 Audi A4 TDi sport saloon car was not driving smoothly, and I took it to the dealership. Tests and assessments revealed faults in the Multitronic transmission gearbox system. The recommendation was to have this replaced by an updated version of a 7-plate Multitronic transmission, at an astronomical cost of £3,560. The car has only done 75,000 miles has always been serviced by the dealer from new. I asked for a contribution from Audi and I was denied this, and felt this was unfair and unjust. The reason given was my car was out of warranty and was more that 4 years old. I would like to believe your advice and so can you work with me on this John or can I ask you to liaise with Audi dealership over this matter, please?

Asked on 28 February 2009 by

Answered by Honest John

That's because your car is now SEVEN years old, at the end of its design life. But there is a simpler way to replace the 6-plate clutch with a 7-plater as greatly reduced cost by utilising the existing shaft. Take it to an independent VAG specialist, or a member of www.fedauto.co.uk

Tags: warranties technical issues gearboxes dealers owning

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