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The VIN of my car doesn't match the V5C - what can we do?

I recently discovered that the vehicle we purchased in 2016 has a different VIN on the vehicle windscreen to that on the V5C paperwork and all invoicing paperwork from the dealer we purchased from. We have complained to our finance company, the dealership we bought from (it was a second-hand purchase) and also to DVLA but without much progress. I wanted to know if this is a common occurrence and if I am entitled to any compensation/have grounds to return the car.

Asked on 3 April 2019 by Mark Owers

Answered by Honest John
It's likely to be an admin mistake. Re-register the car on the correct VIN. www.gov.uk/change-vehicle-details-registration-cer...e / No compensation. No grounds to return the car. And even if you did you would only get current market value for it with deductions made for damage.
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