What is Cazoo & why use it?
Cazoo is one of the UK's largest online-only used car dealers. The listed cars are all owned by Cazoo and checked over by a team of trained mechanics at the firm's 55-acre storage facility based in the Midlands. Described as the Amazon of the used car market, Cazoo promises to deliver any car you order to your doorstep within 72 hours. It also keeps 1500 second-hand vehicles in stock at any one time, so there shouldn't be any holdups in the buying process.
Why should you use Cazoo?
Once you've done your research with us: checking out Reviews, Real MPG, Petrol or Diesel Calculator and Owner Reviews — Cazoo is the logical way to go if you've decided on purchasing a used car. Forget wandering around used car lots with a salesman on your Saturday afternoon, though. Cazoo offers a wide range of cars on the website, allowing you to choose the make and model, and make your purchase from the comfort of your home.
Just pick a slot to have your car delivered to your door in as little as 72 hours. If you’re not happy during the first seven days, Cazoo will also collect the vehicle for free and give you a full refund. Every car comes with an MoT, a free comprehensive 90-day warranty and roadside assistance, too.
Can you buy a car on a PCP through Cazoo?
Yes. You'll have the same finance options, like HP and PCP, that you'd get if you financed a car through a dealer. Make sure you know your options by reading our Cheap Finance Advice page first.
Can I part exchange my existing car if I use Cazoo?
Yes you can. Cazoo can also collect vehicles used in part-exchange, but it has to be agreed beforehand during the online purchase process. Make sure you have an idea of what your car is worth by using our Used Car Pricing tool and find out what a dealer is likely to offer you.
What else should I know about Cazoo?
With no forecourts, Cazoo claims to pass these savings onto its customers - so cars should be listed for lower prices than similar models advertised by dealerships. Although, it's worth noting that Cazoo do have 'Customer Centres' where you can pick up a vehicle rather than have it delivered. You can also drop a vehicle that's being part-exchanged there.
Cazoo was also launched by Alex Chesterman - the brains behind property site Zoopla and (arguably lesser known) online DVD rental firm LoveFilm, which was kind of like a mix between Blockbuster and Netflix before streaming services came about.
What are the alternatives to Cazoo?
More traditional brokers such as Drive The Deal, UK Car Discount and Broker4Cars offer significant savings through this site in our Cars For Sale section - so you should check these providers too.
Each car from Cazoo goes through a 300-point inspection to ensure it's in top condition and, if you aren't happy after a week, you can just ask them to come pick it up. However, in April 2022, a BBC Watchdog investigation called into question the quality of Cazoo's 300-point check after it emerged that three vehicles had been sold to customers with serious and obvious faults.
Online car marketplace heycar stocks over 100,000 new and used cars. A large selection of these vehicles are available with free delivery and all are sold with a warranty and a 10-day money back guarantee, which means you get a full refund if you're not 100 per cent satisfied with your purchase.
Why are there so many delays on new car orders?
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