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Has onyone had trouble with a VW Dealer or in fact and dealer crushing your sells by listing the vehicle. I recently had some work done and they admit they list the vehicle by the sills but deny it was them that crushed both front sills. Thanks
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Previous thread about sill damage:
www.honestjohn.co.uk/forum/post/index.htm?f=2&t=85...3
About a page and a half down someone with an MX5 with the same trouble as your VW.
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Good memory but it was lifting with a Fork Lift Truck. I am referring to standard garage four leg lifters. Thanks
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Don't know about your car in particular, but almost all cars have strengthened sections in the sills especially designed for jacks / axle stands / garage lifting.
So was your car damaged by lifting at a non-approved non-strengthened point?
If it was lifted at the correct point, and the sill gave way, I think that's just tough luck. The car would be an MOT failure and potentially dangerous if the sills were that weak. And this is one way of finding out.
Ian
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A sill is only designed to liost the cat with the approved jack to change a tyre and the weight involed to lift one whell is considerable less than lifting both wheels on the sill lips VW supply specific jacking point for axle stands etc. and they are some 10cm further in board.
The garage had only 6/7 cm of contact area on the O/S and 13/14 cm on the N/S and this is directly on the lip of the two seems and they have folded both lips over. Bear in mind that for an MOT the is a guy in the vehicle for part of the test whislt the car is raised. That is one big weight on 6cm of two thicknesses of 18 SWG steel.
Peter
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I think you will find that lifting the car with the jack at one point puts considerably more load into that point than if the car was lifted on all 4 points.
Many cars now do not have any other lifting points than those on the sill. My Mondeo for example, can only be lifted at the rear by the sill points.
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Sorry I didn't write that very well. A Golf MK3 jack makes contact with the sill (inner), the sill lip and the curved section under sill surface. The garage lift offers up just a flat plate and therefore the Load on the two thicknesses of 22SWG steel is greater. I used the word weight not load previously. Cheers
Peter
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To be honest I would suspect that, when using the supplied jack, most of the load is on the inboard side of the sill lip.
Still, if you look on the net at 2 post vehicle lifts they are all the same, and I dare say most garages use them for brakes etc. Much better than a donkey chucking a trolley jack under easily distorted and misaligned suspension parts.
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Keith - or even just under the front footwell. I've seen a few cars where this has clearly ben done, and watched it happen once or twice.
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Or under the front suspension components...
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(Keith already said this)!
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Had this a long time ago on a MkII Cav. Carpet/floormats never fitted the same after that, and my McDonalds coke always fell over!
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I had exactly the same problem with my wife's Mk3 Golf estate. The main VW dealer crushed both sills on the inside at the front. On the same service they also overfilled the engine oil by over a litre (not a good thing to do on a diesel that only takes less than 5 litres) and replaced the brake fluid by filling the master cylinder to the top - yes all the way to the top so that it leaked out of the top. Then when they came to the house to resolve the brake fluid overfill the method employed was to stuff a rag in the top of the master cylinder to soak up the excess - then squeeze it into a jar. Excess brake fluid on the inner wing was washed off with a little water from a garden centre water bottle.
The car went back to the dealer for the sills to be inspected - they collected and delivered the car. When I looked underneath the sills had been pulled back into shape. The dealer then told me that they had found nothing wrong and it must be me that is an idiot (and the MOT tester who first saw it a week after the service at the VW dealer).
I ended up talking to the MD at the VW dealer who told me that he trusted his service manager implicitly - ie I must be either lying or an idiot.
I would not mind if they had apologised but to cover up and then lie to me was beyond belief for a main dealer. VW customer services were not really interested (after saying they were) and coupled with another conversation with VW when they told me "this is how we do it, we are VW, we are not Mercedes, we are not interested in customer or competitor feedback" I decided that life was too short and the best solution was to sell the car - which we did. Shame actually because the car was good but the dealer was abysmal and VW is so so arrogant.
VAG never again.
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