From experience, the latest incarnation of the VW transporters is not reliable at all but seem to have some sort of cult status and commands a ridiculous price.
The Audi A3 is a real let down, it proved unreliable but more suprisingly poorly built.
After much arguing, I had all 4 alloys replaced after a year due to them deteriorating. The Audi dealer ended up sending me to the VW dealer to sort out the heater problem as they couldnt figure it out.
In the end the heater matrix had failed after 7 months, the electric window motor failed after 14 months, the rear tailgate would no longer open and invovled an audi tech having to climb through the car and spend 4 hours in my boot while I watched, the locking mechanism was replaced.
At 17 months old, it was soon P/X.
Now I can only speak from my own experience, but checking on the Audi forums, my problems where not unique.
Most dissapointing was the car itself, it really was nothing special, no different to a ford focus I had on hire a month or so earlier. Maybe customers expect something unattainable when thry purchase a 'prestige' marque, maybe at the price the cars demand customers deserve it.
One thing you do expect is reliability.
I am talking about a 2008 08 1.6 model.
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