well i'm glad i didnt read your reply before i went to the garage to confront them! They didnt tow my car to a breakers yard! the breakers went to their garage and picked up my car and another one they had waiting for the scrappers. If someone tells you on the phone the costs from a garage do you not expect it to be that price??? or do you expect them to add further costs when you get there?

turned out that the owner of the garage's father who is retired did a cash in hand transaction to save on tax and v.a.t (making out he was doingme a favour) and thats why there was no invoice with my cheque or breakdown. the father and son passed the buck between themselves and i got a further £20 cash out of them. Why should i be ripped off when being told by the son who is the owner that the car should fetch £120 less £20 for being towed 1 mile to the garage? Turns out they got £100 for the car, but whose to say thats the truth, appears to be no paperwork from the breakers or in the garage itself,. Thats 2 business's that aren't declaring jobs to the tax man. Also taking advantage of female drivers!!

I

strange question from ??? personal interest in the garage? what would you do as a customer anywhere knowing things werent true and you'd been ripped off ? As i said i have no proof as to what the car sold for and i guess no-one will find anything written down, i have to take their word.

If i had been told of extra costs at the end of the days phonecall to the owner then i would have known what to expect. Not to be told one amount then given half of that.

I still feel angry and seething due to the fact I had been taken as a mug, having to drive out to a garage to be face to face, i was going to write a letter but good job i didnt as it would have got me nowhere. Basically i was ripped off and lied to both by the owner of the garage which i held all the telephone calls with, the person who told me the deducted costs and actually hold responsible for the fact that i did not receive the cars value less £20, thats who i was dealing with! He told me his father was dealing with it but he knew nothing regarding the £20 deduction, basically adding dedeductions and costs which on the phone i was not made aware of at 5pm that day, i guess this was a top up of pension!! It states who owns the garage on the internet but who ACTUALLY runs it,???

>>The best thing you and your daughter can take from this is that her next car needs to something other than a Vauxhall.

I think some could take umbrage at that, particularly on t'other side.

However, I was was born and bred in Lu'on and have never owned a Vauxhall.

I wonder why?

If you're still angry, just send an anonymous email to HMC&R.