Nissan Note - Incorrect mileage advertised.

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Sun 27 May 2012 10:24
Nissan Note - Incorrect mileage advertised. - brutamuk
Hi,
Posting on behalf of my dad. He's just bought a 60 plate Nissan note from motorpoint in derby for £8500. It was advertised with 4500 miles on the clock.
He collected it wednesday, and has noticed in the past few days that when he starts it up the mileage initially shows 16000 before resorting to 4500.
Unfortunately I was unable to go and view the car with him, and point out the obvious mistake. Motorpoint have used the trip computer reading for the actual mileage.
He didn't receive the logbook or spare keys with the car as it was located in newport and delivered to derby on Tuesday. They said they would get the additional bits to him this week as they had been left in Newport.
The order paperwork shows 4500 miles and I guess the logbook will show the correct mileag when he receives it.
Where does he stand on this? Motorpoint have told him to call back on Monday during office hours. I want to deal with this for him as he is old and can be easily put off by brash sales staff.
He wants to keep the car but I think he should be entiteled to a partial refund, but not sure how much to expect. Any ideas?
Thanks,
Bruce.
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Sun 27 May 2012 10:52
Nissan Note - Incorrect mileage advertised. - Tonto1

The Nissan Note has condition based service intervals. If it's the same as BMW, the mileage initially shown = mileage until next service due. When you get the cars instruction manual, it should explain this.

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Sun 27 May 2012 12:36
Nissan Note - Incorrect mileage advertised. - brutamuk
I initially thought that but he's checked the 16000 reading when he starts the car and it is increasing every time. He's gone on holiday this weekend and added over 250 miles to each total.
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Sun 27 May 2012 13:02
Nissan Note - Incorrect mileage advertised. - Chris M

I'd have thought a Nissan dealer would be able to explain how it works and also confirm whether it has been serviced/warranty work carried out. I'd get all the facts together before speaking to Motorpoint as you could easily be fobbed off by a salesman who knows little but makes it sound like he knows everything. Hopefully Motorpoint will do the right thing and refund the difference between the mileages. 16k is hardly a high mileage and if your dad is otherwise happy. I've never dealt with Motorpoint, but I get the impression they have a good reputation to protect and won't want bad publicity.

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Sun 27 May 2012 18:22
Nissan Note - Incorrect mileage advertised. - bathtub tom

>>He didn't receive the logbook or spare keys with the car as it was located in newport and delivered to derby on Tuesday. They said they would get the additional bits to him this week as they had been left in Newport.

Delivered by porcine air mail no doubt.

;>)

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