Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - V Dissapointed in Audi

can not believe Audi's attitude towrads this problem - a complete re design of the pump and balancer shaft which means you need a new sump too but they are not holding their hands up to take ownership - perhaps they will if enough noise is made !

To make matters worse, the key part is on back order with no deleivery date ! There is one on back order from early October - My wife broke down early in January, I have had a few discussions with Audi but can only gain a loan car whislt we wait if they carry out the repair at £700-800 more ! It's c£1500 just for the parts on this job, outside of the c10 hours labour - the car has full service history and just over 40,000 miles - hardly over worked !

Audi need to man up and take ownership as I will now do all I can to diswade people from buying what I considered a well built and engineered vehicle - they couln't care less - Zero customer service or genuine care - still no idication of a deleivery date for this key part - we're still off the road and stuffed !

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - corax

This could all be avoided if people did a little research before buying cars. This problem has been known for years. I agree that the design shouldn't have been wheeled out in the first place, but the answer is not to buy Audi's with 2.0PD engines, get one with the 1.9 PD. A little less powerful, but inherently more reliable.

I've heard that Audi don't even sell cars with this engine in America - probably because they know they would have their pants pulled down by consumers rights.

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - unthrottled

but the answer is not to buy Audi's with 2.0PD engines,

The 2.0PD engine doesn't have balance shafts...

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - ChannelZ

but the answer is not to buy Audi's with 2.0PD engines,

The 2.0PD engine doesn't have balance shafts...

Except it does. DERP.

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - unthrottled

Yes, I accept that the Audi incarnation does have them. Presumably some of the Passats did too.

Op-sorry.

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - Avant

Could you let us know, V Disappointed (I can't bring myself to spell it the way you did!) which engine your A4 has?

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - 659FBE

The 2.0 PD engines for N-S installations have twin Lanchester balancer shafts contra-rotating at 2x crank speed.

The Mk1 design attempt was a chain drive - total disaster. Chains and tensioners will not withstand torque reversals caused by the oscillating load.

The Mk 2 was a gear drive - OK but the oil pump coupling was inadequate. The hex bar driving the oil pump was rather casually engaged with the bore of the slave balancer shaft with shallow grooves. Oscillation and misalignment soon rounded off the corners of the hex bar. Loss of oil pump drive = destructive engine failure.

The Mk 3 increased the axial depth of engagement of the coupling - a bodge. VAG had the CR engine in production so made do with a quick fix for the old PD.

I would never purchase a balancer 2.0 PD engine - the engineering design does not meet my basic requirements for a lasting prime mover. I suspect the apprentice designed the balancer details to the PD whilst the proper design team were working on the CR engines. The older 1.9 PD engines were all safe - the chain drive to the oil pump saw negligible torsional oscillation and lasted the (long) life of the engine.

VAG do not meet my own standards of trading honesty when dealing with their own design errors. I will therefore not be spending any more of my money on their products.

659.

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - corax

VAG do not meet my own standards of trading honesty when dealing with their own design errors. I will therefore not be spending any more of my money on their products.

I will be interested to know what car will be replacing your Superb in the future 659.

Edited by corax on 31/01/2012 at 17:21

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - Fit Jon

Okay so I've come to this late!

Bought an 07 plate A4 2.0 TDi with 18,000 on the clock in 2011. Full Audi service history since. Three weeks ago, I lost all power on the M4 and the oil pressure light came on. Had it towed to an Audi dealership. New turbo, new pump, new balance shafts £2800 to fix (with discounts because I'm such a loyal customer). They opened her up and have stated engine is damaged, so have backed off their £2800 quote and stated it needs a new engine block - £5500. It took 8 or 9 days to get to the £2800 quote! When they backed off that deal and stated £5500, I took it to Audi UK customer service and that's taken a further 12 days to get to a "£5500 is the best we can do" response. Audi UK customer service just add insult to injury - case officer refused to speak to me for 9 days!! Three weeks for, (as I now know), an issue that's well known to them and general industry knowledge.

If it was a "perishable" or "consumable" item like a fan belt or cambelt that had failed it would be different. If it was a part that expereinced ware such as camshaft or follower that had worn out - maybe. But this is a non-wareing, non-perishable item that was badly designed and badly manufactured. Are Audi not culpable? Warranty or not, is it unreasonable to expect a well maintained diesel engine to last longer than 60,000miles?

V annoyed at Audi - if they'd disclosed without admitting liability I could have got a mod for £300, load of VAG specialists advertising it.

Audi "quality" reputation is undeserved in my case. Their attitude on this one has been scurilous, and their customer service obstructive, useless and timewasting.

I'll not be buying another VAG car needless to say.

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - John F

V interesting thread. Is 659FBE still around? I wonder what his next car was/is? I hope it isn't the Morris Minor wreck which can be found on googling 659FBE!

Audi A4 '08 plate - Audi A4 oil pump / balancer shaft - Avant

I do hope so; his experrise is invaluable. He last posted in June so I trust he hasn't gone far away.

I think 659 FBE was the number of his first car - a good old Lincolnshire registration.