I would get the service manager into a corner and give him a right rollocking. It won't do you any good at all, they will deny everything, but might make you feel better.
Similar thing happened to me some years ago, with a main dealer who was supposed to be changing front brake pads. I beleive that all they did was get the lad to loosen the front wheel nuts, jack it down and park it in a corner. Main dealer you note ....
I know they hadn't changed the pads 'cos when it went in for it's MOT a month or so later, I was smugly informed that the front discs were worn. Bah ! Humbug ! (or in view of the make of the car ... Merde !)
Another main dealer lost my locking wheel nut thingy, and had to replace the lot ....
Edited by veryoldbear on 29/08/2011 at 12:37
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