I once took my car to a "nation wide" company, if I get your drift. Took it for an exhaust back box, was young and naive. They battered the cat with a hammer and told me I needed a new one. I wasn't that stupid so I watched while he replaced the back box.
They still kept telling me I needed a new cat so I let them get one in, what a bunch of criminals.
The unhappy experience put me off the fitting firms, forever.
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