I would certainly agree that modern dealerships seem to install parts fitters rather than mechanics. I'd rathert sort most things myself these days, rather than pay over the odds for someone with basic training, but even on my Audi I can't change the rear pads without a laptop, a cable and some ahem, legally acquired software.
When we bought it the speakers started cutting out over bumps after they fitted a phone kit, I suggested a simple loose connector might be worth checking but no, they had to replace the speakers, the subwoofer and the wiring loom before they finally discovered the plug on the phone kit had not been pressed home. Meh, their loss as it was all covered by warranty.
Similarly, York Toyota wanted to fit a entire new steering rack after my PS failed. I suggested it might be the pump rather than the entire steering assembly, but they were adamant. I took it home, got a pump from a scappy and did it myself.
HJ's good garage section here will help you find a proper garage, willing to sort out problems rather than just replace stuff at maximum cost.
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