Help me please! My wife was driving the Focus down the M5 when she lost all power. She called our breakdown service, which recovered her to a local garage who diagnosed a blown turbo.
5 days, £1000 and a hire car later, we picked up the car and six miles down the road the turbo went again.
According to the garage, the new turbo has also blown, and isn't covered by Garrett's warranty because they didn't do the 5.8 1 hour test that is required???
They say it is a common fault with these engines and is caused by too much carbon
What I need to know is, what else should they have checked / changed - the turbo is obviously going because of some other root cause - now they are talking about changing the engine, catalytic converter etc. - we have called two local Ford garages who say they would never do this unless catastrophic, and would change the parts first.
The Ford dealers mentioned that unless the ETR system had been thoroughly cleared out, debris could kill the new turbo.
Can anyone help me? I'm feeling vulnerable at the mercy of a garage who I have already paid £1000 to and am still at square one - any questions to ask, advice, or ideas regarding what to do next? I am at the mercy of this garage who are the only people we could be recovered to, but I am concerned about their level of competence.
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Two main things that kill this particular turbo engine :
1. Not using the recommend fuel, which is BP Ultimate, carbon and gunk build-up leads to turbo failure.
2. The engine oil has become contaminated and lack of lubricant kills the turbo.
Number 1. is a known primary problem, number 2. secondary.
To address your situation, we are potentially talking legal action against the garage if they want to play hard ball. The garage was/is responsible for ensuring the work & testing was carried out in accordance with Garrett's and Ford's requirements, if the garage failed to meet these requirements then they were negligent. Trading Standards may be interested in this case.
The garage should foot the bill for the supply and fitting of another new turbo and properly test in accordance to Garrett's & Ford's instructions. They also need to do a complete engine oil & filter change. Other items such as the catalytic converter would only need changing if damage has resulted from the turbo or something else. If the engine is so badly damaged that is needs replacing then seek advice from a motor legal eagle.
Finally use the fuel recommended by Ford for this car, anything else is a risk.
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That is rubbish about using BP ultimate there are millions of these engines in the world quite happily running on cooking fuel for hundreds of thousand miles .
The EGR valve needs to clean and so does the inlet manifold should be done every 20k if it is later model with the electronic activator then the turbo and actuator are bought as one unit £675+vat retail but you can use "mickthe turbo" on ebay highly recommended if they have split the turbo from the electronic actuator then you need a volume displacement unit to set them back up something not found outside a specialised pump and turbo company the result is too much boost and then a blown turbo which I think is what has happened.
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I would be inclined to agree - I have spoke to two ford garages who say the same.
I have tole the garage not to do any more work on the car and I will telephone the breakdown company who (wrongly) refused to tow me to a Ford garage at my destination and ask their advice.
I will update you on the outcome.
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That is rubbish about using BP ultimate there are millions of these engines in the world quite happily running on cooking fuel for hundreds of thousand miles .
Oh really, prove it, produce your evidence ?
Ford recommends using BP Ultimate diesel.
Ford recommends the use of engine oil of a particular specification.
Ford recommends not using fuel additives.
Ford recommends not using oil additives.
To do otherwise goes against Ford's recommendations, in other words any individual who goes against these recommendations does so at their own risk.
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