FranchiseDealers - few about 2nd hand even fewer - Falkirk Bairn
There a fewer "New car sales franchises" for Subaru in Scotland - some gone, some service only. Even those still about have few cars for sale.............

Dealer 1 has 36 2nd hand cars for sale but only 6 x Subarus
Dealer 2 has only 7 x Subarus 2nd hand

Hardly main dealer stock IMO

Is the writing on the wall for the Franchises?

What would you do to sell more through a Franchise or would you close the door and take on another make?
FranchiseDealers - few about 2nd hand even fewer - oilrag
I just asked SWMBO what she thought of Subaru.

Answer "Subar what?"



FranchiseDealers - few about 2nd hand even fewer - BobbyG
FB, is there still one in Falkirk? Trying to remember where - out near the bus factory?
FranchiseDealers - few about 2nd hand even fewer - Falkirk Bairn
FB is there still one in Falkirk? Trying to remember where - out near the
bus factory?

I know where the Falkirk dealer is - I buy Shell next door!

The point I was making originally is that Scooby dealers are thin on the ground and their stock even thinner.

Is the writing on the wall for the Brand? or can they recover and be viable once more - obviously many closing to new car sales must worry prospective new car buyers as there might not be anyone around to fix it it 2/3.....10 years time
FranchiseDealers - few about 2nd hand even fewer - Old Navy
There are over 90 Subaru dealers in the UK, enough for a niche market brand?
FranchiseDealers - few about 2nd hand even fewer - Lygonos
I'd be more worried about the current range of cars, than the dealers per se.

The ridiculous effect CO2 emissions has had on car buyer mentality means all of the funky Subarus are not even getting a look in vs makers who can get through the emissions tests with flattering figures.

Most cars in the real world get much worse MPG than the makers suggest, because they are tuned to pass the emissions tests.

In my experience, my Forester returns pretty much the stated figures (25-28mpg mixed driving vs. manufacturers 27mpg) and I am no mimser.

This suggests a car that hasn't been tuned specifically to flatter it's real CO2 output in the Euro tests.

BMW 118d 64mpg in mixed driving? I think not.

FranchiseDealers - few about 2nd hand even fewer - ukjazz
Many established Subaru dealers have seen the writing on the wall when Gov't lobbyists won the day on CO2, around the N West dealers are moving upmarket used Bentley high spec Merc etc - they reckon you can charge £150 ph for servicing and profit on a £70-120k vehicle far out-ways the dismal Subaru sales.

In the US Subaru are enjoying a boom year sales are up, they build the cars customer wants sell at a discount the loans are 3.0 % over 3 years etc etc
The new Toybaru 2010 models are not liked much yet.. so who knows

Look at the July 2009 sales figures for the Uk

217 vehicles compared with 187 July 2008 but Year to date -46%
1807 vehicles compared with 3356 in 2008.

All any independent dealers need to do is import used vehicles form Japan, ditch the Justy Forester Tribeca models and order 300 Legacy Estates auto box from the 3.0l B spec and a Diesel engine.......

Any other suggestions for the future of Subaru in UK
FranchiseDealers - few about 2nd hand even fewer - BobbyG
Also part of the issue may well be the fact that the "Scooby Impreza" crowd would maybe buy secondhand, or new from the dealer. But then that actaul car would very rarely find its way back into the dealer network. Many were customised, tuned by Specialists, then sold on through these specialists and never darkened the door of the dealer again for servicing, parts etc.

Dealers cannot survive without the steady regular income their servicing and parts dept provide.
FranchiseDealers - few about 2nd hand even fewer - MVP
I think Subaru are a dead brand in the UK

Great cars (we have a Forester) , but they don't have the brand image to carry the high CO2 ratings.

Comparred to the number of cars sold in the UK comparred to the US, I don't know why they bother here, which would be a great shame, but people in the UK prefer brand snobbery to quality engineering

MVP
FranchiseDealers - few about 2nd hand even fewer - Lou_O
but people in the UK prefer brand snobbery to quality engineering


I'd agree that this is very much a UK trait, but I think there are more factors.

In the US and Australia, where I know Subaru sell very well, they're much more keenly priced. Also, in these countries AWD is a real advantage, unlike this country where the roads are generally good.

The CO2 based taxation has hurt them, fleet operators don't buy them and company car drivers are taxed out of them, so the used stock shrinks.

FranchiseDealers - few about 2nd hand even fewer - the swiss tony
Dealers cannot survive without the steady regular income their servicing and parts dept provide.


so true, and only for Subaru

I just wish the management of certain dealers would see that one of the causes of lack of cars in the workshop, is the high labour rates.
Every time the service departments round here get quieter, they put the labour rate up to cover the loss - which makes customers stay away - so the service departments get quieter - so up goes the labour rate - and so on, till BANG, another dealer bites the dust.
FranchiseDealers - few about 2nd hand even fewer - Martin Devon
I just wish the management of certain dealers would see that one of the causes
of lack of cars in the workshop is the high labour rates.
Every time the service departments round here get quieter they put the labour rate up
to cover the loss - which makes customers stay away - so the service departments
get quieter - so up goes the labour rate - and so on till BANG
another dealer bites the dust.

Thick people. Same in most Industry. Pretty much like HMRC scrabbling for every penny. Let the working man have his pound, he'll spend it, HM get their tax/vat revenue whatever one wishes to call it and around it goes.

You can shear a Sheep several times, but you can only skin it the ONCE!!

Night night.......MD
FranchiseDealers - few about 2nd hand even fewer - fredosmith
Hmm...
Nice thread.
I have to think on it.
FranchiseDealers - few about 2nd hand even fewer - Roly93
>> I just wish the management of certain dealers would see that one of the
causes
>> of lack of cars in the workshop is the high labour rates.
>> Every time the service departments round here get quieter they put the labour rate
up
>> to cover the loss - which makes customers stay away - so the service
departments
>> get quieter - so up goes the labour rate - and so on till
BANG

So very true of many businesses large and small. I think this can be seen in businesses ranging from hair salons to Global Technology Companies, ie squeeze prices to make more margin and kill the company even faster.

Companies in the situation of car dealerships should be 1)Marketing themselves as giving VFM 2) Actually getting the word out that they have good customer service 3)Leaving prices alone or reducing them where possible 4) Looking to make reasonable savings where possible 5) Get generally more eclectic in their approach to getting in business, eg becoming a diesel specialist etc.
FranchiseDealers - few about 2nd hand even fewer - Harmattan
The more likely explanation for Subaru's recent poor UK showing is an outdated business plan on the part of the importer which managed for a long time to persuade buyers to pay a 'Horse-and-Hounds'-type premium for the non-boy-racer examples of the brand. My local franchise was firm on list prices right up to last year at least, and their current advertised prices include one or two resident used cars that could be obtained new for less a month or so ago in the Auto Trader. Subaru cars are much cheaper in the USA where they sell on reliability and all-season capability without an artificial brand image.
FranchiseDealers - few about 2nd hand even fewer - stunorthants26
If they could bring the Impreza diesel in and have it priced under a Focus diesel, they may have a chance, but as I understand it from my local Daihatsu dealer, importers are trying not to buy stock from Japan currently due to the exchange rate.

They could also sell lower spec versions at cheaper prices because the country folk who's Subarus I clean dont much care for gizmos, they want rubber floors and hardwearing interiors, so maybe a country-spec version would be good.

My local Subaru dealer also sells Isuzu pickups, but I have no idea if theres money in them either - isnt the importer for them the same as Subaru?
FranchiseDealers - few about 2nd hand even fewer - ukjazz
Well here is a true tale, towards the start of the credit crunch some dealers had pre ordered the Impreza Diesel so a couple dribbled through to the showrooms , and they were priced higher than the Legacy Sports Tourer Diesel - how bizzare.

The new 2010 Subaru model range will be launched at the Frankfurt Motor show - 15/09/09 and the cars available in the UK for the buying rush late Sept early Oct
can't you see the Q's starting now ?
Maybe not

i reckon the 2008 and 2009 models will still be unsold in the showrooms Nov Dec, based upon at least one dealer trying to shift a 2007 Limited edition Outback a month or so...

My 2p worth is for the brand range to be slashed then UK/EU spec cars to be imports only serviced by Independents and approx 1,200 sales per annum

any other suggestions apart from price right service included for 1st 50k and low cost loans 2.6% etc etc?
FranchiseDealers - few about 2nd hand even fewer - bradgate
As a former Impreza owner, it saddens me greatly that Subaru UK and their dealers appear to have completely lost the plot in recent years.

The current Impreza is so pig ugly no-one wants to buy one. The entire petrol-engined range is so uncompetitive on CO2 emissions that they have no chance of selling into the corporate market. The Boxer Diesel engine should have been their saviour, but it arrived at least 5 years too late. Subaru's iconic rally team, which in many ways WAS their brand, has been disbanded.

Subaru's brand positioning and marketing is also hopeless. I remember a surreal conversation with the boss of a Midlands Subaru dealer, during which he told me that Subaru saw Porsche as their principal competitors. Completely barking.

FranchiseDealers - few about 2nd hand even fewer - Dvb99
Subaru are more geared to the North american market, where they are very successful.
However, i agree that the problems here stem from the lack of a diesel engine ( until recently). The Imprezza is just ugly, so i think they will lose much of their loyal following.
The new Legacy due next year also seems very much designed for the N American market.
Subaru need to concentrate on their strength of being a performance-based brand. I would love to see them develop a higher power Diesel engine for the Euro market. Also maybe import the Japanese spec models, like the Legacy Turbo, which is more powerfull, faster and more economical than the 3.0 available here

Edited by Dvb99 on 21/08/2009 at 15:19

FranchiseDealers - few about 2nd hand even fewer - Gromit {P}
"Subaru need to concentrate on their strength of being a performance-based brand."

On the contrary, Subaru seem to be doing their best to distance themselves from that image both in the UK and here in Ireland. What market they see for themselves instead is a mystery.

Their great white hope here seems to be the new SUV-style Forester Diesel, which puts them in competition with the cheaper, lower emissions, cheaper to tax Hyundai Santa Fe CRDI. In 2WD, I believe the Hyundai is Ireland's best selling SUV, which shows just how much interest the average buyer will have in Subaru's engineering...
FranchiseDealers - few about 2nd hand even fewer - Falkirk Bairn
The new Legacy / Outbacks due soon are USA Oriented in that they have grown in Length/Width & Height!

Few, in the UK, would have regarded the current models small.

Another wrong direction for Subrau UK IMO. Impreza style was the mistake just 2 years ago and here we go again.
FranchiseDealers - few about 2nd hand even fewer - v0n
As someone who is actively trying to buy 3 litre Outback for about 6 weeks now I am surprised how absolutely isolated from economic reality Subaru dealers appear to be at the moment. Second hand stock is rare and far between. Looks like no Subaru dealer anywhere in south east likes to have any second hand cars in stock at all. And when they have something pre-owned in - the prices are often cosmically and comically unrealistic - there is a franchised dealer about 7 miles from where I live, they have two 7 years old, previous shape Outbacks with weaker H6 engine and old 4 speed gearbox, both of which are priced well over 200% Glass' valuation. They also have ex-demonstrator Outback, that is priced one grand higher than completely new one, OTR, taxed and delivered to your door.
Which brings me to another point - so far, not a single dealer I spoke to was prepared to do any deals on their cars - new or old - beside deals on Impreza and Forester advertised by main Subaru site. You would think with the whole credit crunch and road tax changed etc they would be slightly more cooperative. But no. No low APRs, no free servicing added in, no discounts, no deliveries across country, not even price matching to online deals. I might actually be actively forced to go spend my money elsewhere...

Edited by v0n on 23/08/2009 at 23:47

FranchiseDealers - few about 2nd hand even fewer - jase1
At the end of the day, if you were a small manufacturer who majored on REAL rather than PERCEIVED quality, and you were faced with the choice of making a model for a reliable market who appreciated your product, or a silly, snobby little bankrupt backwater who prefers to have soft-touch plastics in the cabin than an engine made properly, who never bought your properly-made products in any numbers, which would you choose?

I suspect that Subaru won't be missed in this country, but that's our loss.
FranchiseDealers - few about 2nd hand even fewer - mike hannon
It all seems sad, doesn't it? A genuinely different and innovative brand that the UK punters won't go near. All a bit like innovative BMC losing out to Ford and Vauxhall 30-odd years ago.
A long time ago someone - might have been Car magazine - used the words 'blind alley engineering' about Subaru. Seems they were right.
FranchiseDealers - few about 2nd hand even fewer - nick
Europa in Sheffield are worth a try if they have anything you fancy. I bought my 53 plate Forester from them and they were a pleasure to deal with.
FranchiseDealers - few about 2nd hand even fewer - miata
vOn with all due respect your research has not discovered MKG 3000 a Subaru dealer in Twickenham.

Look on their website you will find they will match or beat any internet deal you can find.

I bought my Legacy diesel from them fifteen months ago just as it was released in the uk.

Without effort got a £1300 discount. Not great but for a Subaru and a newly released model certainly better than the list price only from other dealers.

In my experience an excellent dealer . If you make any enquiries contact James Maxfield one of the directors. If you wish mention my name Stuart Turner.

They usually have a good stock of seconhand ones in as well.

I reside two hundred miles from them but take it there for routine services as their after service is excellent as well.

Certainly worth a try.


I do not know where you are based but another dealer worthy of mention is Stan Palmers at Carlisle.

PS I have no connection with these dealers other than a satisfied customer.
FranchiseDealers - few about 2nd hand even fewer - daveyjp
When I said I was looking for an ex demo and the salesman glibly said 'I can do you a new one for the cost of an ex demo'.

On a second visit I reminded him of this, he went away to do some number crunching, but in reality he couldn't.

No auto in the diesel meant I din't pursue the car.
FranchiseDealers - few about 2nd hand even fewer - BobbyG
Miata, your post there actually highlights another issue.

Internet brokers make their money as they have few overheads, maybe an office and thats it. They place big orders with dealers and so get the best rates.

If you have a dealer who is willing to match that, who is 200 miles from you so will realistically never retain your loyalty for parts & servicing, exactly what was the profit he made? Maybe edged him nearer some sort of bonus from Subaru but that would be about it?

I have mentioned this time and time on here before, as consumers we want the best deals, we want internet prices but at some point, when there is not a dealer within 100 miles of us as they are all out of business, then we will maybe wish we had used them!

Don't get me wrong there are some big dealers doing well, Arnold Clark in Scotland recently announced 700 new jobs. But there must be many smaller dealers feeling the crunch especially some like Subaru and maybe even Skoda who from my personal experience, were usually small family owned dealershios.

Edited by BobbyG on 24/08/2009 at 10:14

FranchiseDealers - few about 2nd hand even fewer - miata
That is a valid point. I got the impression there was good profit in the deal for him.

At the time no brokers were offering the model at anything other than list price as were other dealers so it was a no brainer really.

Being my first Subaru i can understand the enthusiasm for the marque.

A niche market for certain but for me who likes something different and over engineered its just the job.

After fifteen months and 49000 very hard miles not one issue at all not one squeek or rattle and just seems to improve as the miles pile on.

Not everyones cup of tea but certainly mine. Cannot see me moving off the brand in my driving career.
FranchmiseDealers - few about 2nd hand even fewer - Falkirk Bairn
In the last 6 mths our local dealer has had an assortment of "old Subarus"/"old models" - registered 18 mths- 2 yrs ago but with less than 30 mls on the clock- Foresters x 20, Non turbo Imprezasx 15, 3ltr Legacys x 6.............all ex Subaru registered at Head Office.

Why reister cars and not sell them when they were fresh?

Is this a clearance by HO before some major change is distribution?
FranchiseDealers - few about 2nd hand even fewer - Roly93
a silly snobby little bankrupt
backwater who prefers to have soft-touch plastics in the cabin than an engine made properly

crikey, I must have found my doppleganger here !!
FranchiseDealers - few about 2nd hand even fewer - Jack111
Quite liked look of 09 Impreza in passing and ended up on this thread.
A few things I discovered:
New 150 hp diesel rated quietest.
Stability electronics not on base model.
Even 1.5 petrol CO2 seems higher than competition.

Really glad for all the background here so this now right off my list.
Thanks


FranchiseDealers - few about 2nd hand even fewer - fredosmith
Hey , thanks for providing this useful information.
FranchiseDealers - few about 2nd hand even fewer - Lygonos
Is Fred-o a robot that spurts in random comments every so often ?
FranchiseDealers - few about 2nd hand even fewer - ForumNeedsModerating
>>Is Fred-o a robot that spurts in random comments every so often ?

I nearly inhaled my sticky bun reading that.
FranchiseDealers - few about 2nd hand even fewer - lupus
I have to disagree about Subaru being a brand on the way out. I suspect it might depend upon where you live in the country. I speak as someone new to the brand who has just bought a diesel Outback in June.

I think that the diesel engine will make a huge difference to the sales of Subaru. It is coming in as the class leading fuel economy for the OB, and the press reception has been very good. I was very pleased by how much comes as standard on the cars, and how few "options" you are required to select. In this price bracket, Subaru are deemed to be good value compared with the price you would have to pay to spec up a Volvo or Audi to the similar level.

I got mine as an ex-demo from Stan Palmers in Carlisle, and although there was little movement on price once they came down to what I could afford (my limit was 20k), they did negotiate on extras such as putting in a Harman Kardon ipod/bluetooth hands free kit together with boot tray, mats etc. and drove it over to me to deliver it.

Here in North Yorkshire, I see loads of OBs, Legacy STs cruising around. My neighbour has just got a Forester (actually the second of the old shape, as he wrote off his other after 4 weeks through some idiot ploughing head on to him!).

I think Subaru have missed a trick with the 2010 OB/Legacies though. The fuel economy has dropped down to where instead of leading the pack, they are just also rans. Since I got my OB, it has had very favourable responses, and friends are considering it as well.

.*******

On top of that, they didn't bother rotating the tyres and I felt that they didn't do much for the premium price they were charging. If I am going to pay for a dealer service, I expect it to provide excellent service to justify the price, especially with hassle of getting over to the dealer.

FranchiseDealers - few about 2nd hand even fewer - ukjazz
Well noticed- its key for all Subaru owners to ask or move wheel tyres from Fr to Rr & visa-versa every 6 or 8 k to ensure even tyre wear.
How are you doing on the mpg front ?
My 2007 2.5l petrol Outback has average 34mpg over the past 5 k miles since it fitted the Cosworth Air Filter .
The new 2010 models are on my list to test drive but the pricing looks way out of line in UK.

Edited by ukjazz on 30/09/2009 at 15:35

FranchiseDealers - few about 2nd hand even fewer - lupus
MPG is running at 46mpg (tank to tank) and improving as the engine loosens up.

www.spritmonitor.de/ is a site for tracking fuel consumption, and allows you to search for aggregated data, which shows that for the 6 Outback diesels listed, average consumption is 7.14l/100km or c. 40mpg
FranchiseDealers - few about 2nd hand even fewer - lupus
Hmm, bits of my previous posting appear to have been garbled, changing the meaning of the last paragraph.

The point I was making was that I took my OB to my local Subaru dealer for the 12,000 mile service. It was relatively pricey, but then it is a dealer service. However, what I was not pleased with was the fact that they required me to sort out insurance for the courtesy car myself, and then changed the vehicle the day before (necessitating more calls to the insurance company). Even if they felt the need to add a charge for the insurance, expecting me to sort it out for one day is a huge disincentive for using them next time.

The small independent garages I use include the insurance with the courtesy car. For a dealer service, they should be emphasising the service aspects. As I then went on to say:

"If I am going to pay for a dealer service, I expect it to provide excellent service to justify the price, especially with the hassle of getting over to the dealer. "
FranchiseDealers - few about 2nd hand even fewer - nick
Sounds like a rubbish dealer. Mine lends me a car with no charge.
FranchiseDealers - few about 2nd hand even fewer - lupus
I am inclined to agree. Since the post was around franchise dealers disappearing, I think that they do need to help themselves. Perhaps the reason some are disappearing is simply due to poor service....
FranchiseDealers - few about 2nd hand even fewer - Roly93
I know Subarus are reliable, but I find it impossible to see that any Japanese car can have a brand image of any sort.
FranchiseDealers - few about 2nd hand even fewer - nick
I can smell old chesnuts roasting :-)
FranchiseDealers - few about 2nd hand even fewer - Statistical outlier
Totally disagree. My perception about my Accord estate is that it tells someone looking at it very little about me. It's smart, so I get no hassle, and it's not flash, so I get no hassle. I percieve it as the sort of image that Audi was going for in the late '80s.
FranchiseDealers - few about 2nd hand even fewer - oldtoffee
>>>>>>I know Subarus are reliable, but I find it impossible to see that any Japanese car can have a brand image of any sort.

Oh go on then!

I drive a Subaru and chose it for a host of reasons not least the quality of the engineering, performance, ability and proven reliability. The big bonus was its under the radar "brand image." I could have opted for an Audi, Merc or BMW but didn?t fancy driving something inferior and with such a lousy "look at me I've really made it" brand image. Each to his own eh? ;-)
FranchiseDealers - few about 2nd hand even fewer - LikedDrivingOnce
I know Subarus are reliable but I find it impossible to see that any Japanese
car can have a brand image of any sort.

What about Lexus? I would have thought that they have a definite brand image.
Mention Lexus to most people and they will immediately think of an up-market, well equipped and utterly reliable car.
FranchiseDealers - few about 2nd hand even fewer - Bill Payer
Mention Lexus to most people and they will immediately think of an up-market well
equipped and utterly reliable car.

I don't - I think of Alan Partridge.
FranchiseDealers - few about 2nd hand even fewer - LikedDrivingOnce
I don't - I think of Alan Partridge.

Aaaarrgh! Quick...Nurse...the Mind Bleach!
FranchiseDealers - few about 2nd hand even fewer - fredosmith
I will not close it.i will take it more.
FranchiseDealers - few about 2nd hand even fewer - ma
Eh?
FranchiseDealers - few about 2nd hand even fewer - hillman
I received a letter a short while ago from my 'local' dealer advising that he is desperately short of second hand stock and asking if I would trade in my Outback. I also watch a TV news clip where the increased prices of second hand cars was discussed. It seems a very good time to trade in and I'm tempted. What put me off was a visit to the Subaru website; it took an age to download and is not at all user friendly. Also, everything about Subaru is expensive, original price, servicing (don't joke about £150.00, nowhere near) and parts. But I will stay with them. What really screwed me up though are the silly-wheels (elastic band tyres) and the darkened 'privacy' glass (I'm in the UK and like to see the light).
FranchiseDealers - few about 2nd hand even fewer - Happy Blue!
Open the blind on the huge sunroof and you have all the light you need. I like the privacy glass on my Outback - scrotes can't see in the back to see if there is anything worth stealing.
FranchiseDealers - few about 2nd hand even fewer - nick
The last service on my Impreza RB320 was £191. Not bad I thought. A lot depends where you live but they're cheaper to service than most German makes. I'm lucky that my local dealer is one of the old-style family-owned agricutural dealers who also sell combine harvesters and horse tackle. They tend to be cheaper and better service than the gin palaces.
FranchiseDealers - few about 2nd hand even fewer - oldtoffee
I had a 10k service on my Legacy carried out yesterday at a Subaru specialist independent. £160 including high spec fully synthetic oil, complete check over, fitted a rear anti roll bar (I supplied), a 20 minute test drive to diagnose a fuelling issue. Free wifi and two china mugs of tea. Wouldn't dream of taking it to the dealer network.
FranchiseDealers - few about 2nd hand even fewer - Happy Blue!
I had a major service on my Outback a few months ago which excluding exceptional items and came in at under £200 at a Subaru franchise (and fully synthetic oil etc etc).
FranchiseDealers - few about 2nd hand even fewer - Nsar
mmmmmmm not sure I agree. Covering things up = something worth hiding (that was in response to Espada's comment about blacked-out windows - this site does some weird things sometimes)

Edited by Nsar on 18/09/2009 at 00:39

FranchiseDealers - few about 2nd hand even fewer - ukjazz
Now were talking £'s anyone used the current Subaru dealer in Dumfries? Years ago I went up in my new Legacy turbo estate had the 1st service done in Dumfries on the outskirts of the town.
Also any recommended places for servicing Cumbria The Borders?

Down here the 20k service is £320-350ish Ouch.


Also even more dealers in Lancs/Cheshire/ N Wales moving away to take on Korean makes + a few going the specialist car route ie sell 1or 2 Bentleys high spec Mercs per quarter and make the profit on Subaru owners at the service point of contact.
FranchiseDealers - few about 2nd hand even fewer - Lygonos
AFAIK there is a dealer in Ayr and one in Carlisle - I presume you are referring to Stan Palmer's in Carlisle ?
FranchiseDealers - few about 2nd hand even fewer - Falkirk Bairn
James Haugh is a Dumfries Sales & Service Scooby Dealer
FranchiseDealers - few about 2nd hand even fewer - Jack111
I have no dealer experience to recommend or otherwise but can say for information that the Stan Palmer Carlisle showroom is incredibly convenient to the M6.
Take off at junction 43 - roundabout above motorway head for Carlisle and then less than minute first left into usual collection of dealers and continue to very end.
FranchiseDealers - few about 2nd hand even fewer - loskie
Used to be Dean of Dumfries on outskirtks of town. Now Border Toyota and Skoda dealer. As said Subaru is at James Haugh (also Vauxhall) in the centre of town just next to the railway station.
FranchiseDealers - few about 2nd hand even fewer - ukjazz
Thanks for all the feedback
FranchiseDealers - few about 2nd hand even fewer - nick
As an aside on this topic, I received a letter today from the dealer from whom I bought my Forester asking me whether I'd like to sell it to them. They said they had a shortage of stock and were actively looking for good quality low mileage cars. Could be a sales pitch of course, but they did say outright purchase or p/ex at favourable prices. I looked up the trade-in price on the Vauxhall Glass's guide and it gave a price only £200 less than I paid retail for the car seven months ago.
FranchiseDealers - few about 2nd hand even fewer - boxsterboy
My father-in-law picked up his new Forester this week. His fourth IIRC - he is the type to swap as soon as the warranty runs out.

What amazed me was that the car (which I'm guessing has a list price of circa £18-20k) came with plastic wheels trims. This suits my retired father-in-law just fine, but I was amazed Subaru could get away with such an obvious penny-pinching spec. at this price level.