My daughter takes delivery today of her Fiat 500 Pop. Insurance expires end of month and via Confused.com have had 2 competitive quotes from Admiral and Elephant (appear to be the same company). Has anybody out there any experience of the after sales service provided by Admiral or Elephant. Or point me in the direction of any other insures that have worked well for you, my daughter 24 years old, 6 years NCD, no points. Thank you.
Richard Price
|
|
I was with Elephant for about six years, as they were consistently the cheapest (after haggling!) until this year. I never had any major claims, but did have a couple of windscreen claims to make. For the first I was only insured Third Party, Fire and Theft - spent a considerable amount of time waiting on the phone for them to answer and confirm that this was the case (0845 or 0870 number - worth checking saynoto0870.co.uk for alternatives). The second time, I had a newer car and was insured comprehensively - there was a £50 excess, which is fair enough, but what was more annoying was that windscreen replacement had to be carried out by Auto Windscreens. The local one was busy for several days, with the result that I had to pay extra for the MOT retest. I understand that this isn't the norm, and that most insurers will allow you to get your windscreen replaced wherever. Apart from that, customer service fine, but then I never really put them to the test!
|
|
|
|
My daughter's with similar insurance needs have had goo quotes from Virgin and pay by instalments interest-free. Of course, where you live makes a big difference.
|
|
Not goo quotes, too sticky, good quotes.
|
|
You could have used your edit button.
|
|
|
|