its a big shame there is no naming and shaming on here sometimes, the warning i could give to help everyone would be invaluable, but i know i cannot here
carnt we have a wiki type additional site where anyone could add some naming and shaming and take the responsibility themselves
by the same token id appreciate some of the insights others could give
not a complaint really just a frustration
Edited by Pugugly on 11/04/2008 at 21:48
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I believe that this website is correct to avoid legal problems, especially as HJ publishes weekly in the Daily Telegraph.
If you want to explore the world of naming and shaming then you may find that the manufacturer specific websites are more amenable, I regularly visit a Fiat forum myself that is more lenient.
A site that maintains its credibility does so through its integrity.
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I agree with the doc.
Naming and shaming is so subjective that your bad experience may be cancelled out by my good one as well.
I think you just have to do your research and that is why I like the surveys etc - although some people do not see the value in those - I think Honda make the best cars - period - but others would disagree - there is one poster on here that had a torrid time with a CRV and would never touch Honda again.
My point is he may name and shame but my experience is totally different.
Edited by Pendlebury on 11/04/2008 at 16:07
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There is no way of qualifying/checking the motives of the namer and shamer.
Imagine an individual got the sack from Well Known Motor Group, and deservedly so. What is to stop them coming on here and saying WKMG are a bunch of useless PFDs - I took my Honda/Ford/VW to be serviced and when it came back they'd.....?
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this website is correct to avoid legal problems,
Another very popular website, like MoneySavingExpert, doesn't have similar policy.
So, how come only this website will face legal issues?
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House rules, chap. Live with it.
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Money Savings expert is full of 1,000s of posts about all sorts of things. Some right , some wrong, some rubbish. Imo it would be hard to separate out the motoring ones and say thay had an impact on potential customers.
But on this forum, it's all about cars so easy for rich manufacturers to find and argue in a Court about the damage to reputation because almost every reader without exception will buy or drive a car - by definition. And people come here for car advice.
So whilst one person complains on Money Expert, the potential audience may not be interested or influential in buying or choosing cars. Here they undoubtedly are.
So an easy legal target.
Edited by madf on 11/04/2008 at 17:46
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House rules chap. Live with it.
As HJ doesn't like it here, try the "review centre" or similar, e.g.:
www.reviewcentre.com/products3127.html
Edited by FotheringtonThomas on 11/04/2008 at 17:49
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To me it seems a touch of 'scared of your own shadow'. None of the other forums I frequent have this policy and none of them have had any resultant problems.
A while ago, someone started a thread asking what experience we had of a particular dealer. I replied that mine was very poor and my post was deleted on n&s basis. So how does this site help its users in that way? It doesn't.
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None of the other forums I frequent have this policy
Most other forums also allow swearing, but that doesn't mean Honest John has to follow suit.
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I see plenty of posts which get their point across without crossing the red line. I don't see the need for change, in fact I find running close to the wire rather fun!
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One of our former moderators (Mark RLBS) explained this subject back in Dec 2004. It's what myself and the other current moderators try and adhere to. It's worked well for us in the past and will continue to work now and into the future without the need for any revision of the policy.
www.honestjohn.co.uk/forum/post/index.htm?t=27804
DD.
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Remember that with the mods permission, you can get bad feedback as well if you want it.
So if I want feedback on dealer A and put a request on here, then Joe Bloogs can reply by saying "contact me through the mods and I will give you my feedback".
No naming and shaming occurs on the public site and no liability to HJ.
Its then up to you to decide whether you take that one opinion into account, and how subjective it is!
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The word at the top is 'discussion'. There are many features and aspects of this site that compare favourably with similar forums, motoring or not. To name and shame is not really the point of this place. Generally friendly advice, feedback and comment is what it is about. To want it to be something else is to misunderstand what we have here.
Just my opinion.
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And probably the most reasonable sounding one.
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Think of yourself as a guest here in someone's house for a nice chat.
Step out of line and you'll be asked to stick to the house rules. Do it again and you may be asked to leave.
I've stopped looking at many other forums (fora?) because of the unmoderated rantings of a few.
Edited by Pugugly on 11/04/2008 at 22:56
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No need to swear (I keep telling myself!!). A very pleasant place to be amongst very reasonable pleasant people in the main. It's a gift, ya can't learn it! Night night....................MD
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I know of a Volvo forum which had legal threats about the naming and shaming going on recently. They had to close for a weekend to clean everything up, and I believe it was touch and go as to whether they would decide to open again at all.
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There is a big difference between legitimate criticism of a product and naming and shaming a company.
If someone here asks for recommendations for a tyre pump, I can surely post saying in my experience the Bloggs pump is poorly made and isn't very robust, or genuine XXXs from Smiths Bros are excellent value? The difference would be if I started ranting that XYZ & co were swindlers and do bodged up jobs.
The latter could well result in legal action against the forum providers, as a Volvo forum has found.
I think the answer lies in having a clear policy and then having active sensible moderators who firstly delete posts with warnings, and then ban if repeated. That way we all get the message on behaviour, and the forum stays friendly and cooperative. Some forums have poor moderators who vere between inactivity and paranoid over-reaction.
The policy and management here is just right in my opinion, and long may it continue.
I
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I must admit, I'm not sure about where the 'naming & shaming' line should be drawn. For example we've seen plenty of posts about the dubious reliability of certain makes of French car, along with some scathing views on Ford TDCI engines and the oxymoron of 'Customer Service' when applied to Tomtom satnavs. I find such information interesting and useful.
If someone reviews a car and identifies 99% positive points and 1% negatives, surely they are allowed to mention the negative?
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my experience the Bloggs pump is poorly made and isn't very robust ...........
That was my experience too. ;-)
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