Recieved a mailshot from Motoreasy / Telegraph. Basically it appears to be comprehensive/warranty plan for your car. Prices seem quite cheap. 1600cc car for £29.99/month.
Anyone had any dealings with them? Doesn't say whether servicing is performed by main agent. Any ideas?
Check out www.motoreasy.com for more info.
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Therer was a recent thread about this following an article in the paper, but no-one seemed to have much hard experience of the product. www.honestjohn.co.uk/forum/post/index.htm?v=i&t=53...5
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Doesn't seem much good to me, when you look at the website. OK you get recovery (worth say £50 per year) but the repair cover excludes everything likely to go wrong (as most warranties do):
"Certain parts can't be insured for sudden failure because they are in fact wearing parts and by definition have a limited life. Tyres and exhausts are the obvious examples. Brake pads, brake shoes, wiper blades, water hoses, brake discs, are other examples. The exact exclusions are listed in the Member's Information Booklet that we will send you."
Obviously they wouldn't want to show all the exclusions on the website, even though it would be easy to do so - it might mean nobody would buy the product ;-)
It gets better.
"If your car has covered more than 60,000 miles when you join, we pay all of the labour charges, but require you to make a contribution to the cost of fitting new parts."
But despite this they still want £360 a year to cover my wife's old AX.
Good value for money? I don't think so.
It's obvious really that a policy like this cannot be good value - insurance is NEVER good value on average, because you are paying the insurers' admin costs and profit as well as the basic cost of the cover.
The product is at best misleadingly advertised. The front page claims that it covers all your repair costs. But it clearly doesn't (see above).
Another one for referral to the ASA I think ...
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Read carefully what HJ says above.
Simon T.
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I thought it was a good idea till I read the small print.
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Hmmmmmmm......looked at my own car as an example.
1993 Xantia TD at just over 100K, say 12,500 annual miles.
Premium £600/yr! OK so this includes a service/MOT worth £100 and breakdown cover perhaps worth £50. $450 of the cost is to "insure".
Of course all wearing parts such as brakes and tyres are excluded so on my car the actual costs I've had that they might have covered over a two year period would have been about £120. Not brilliant deal for the £900 charge over that period for the insurance element.
I notice they only include a yearly service in the cost, so with something like a diesel that needs one at six months I guess the customer covers that.
Then what about the "big" services that come up...needing coolant, brake fluid and timing belt changes. I bet you pay extra for those too.
The claim total in any one year is £5K max or the value of your car. For mine a realistic trade value might be £800. That will hardly pay for an exchange head after overheating or timing belt failure.
The killer clause as I see it is that they can charge you a proportion of the cost for any new parts that improve the condition of the car. So you have an engine fail at 100K that otherwise should have outlasted the car. Cost of £3K to replace but they say well you're gaining an extra 100K of life out of a potential total of 200K. That'll be a contribution of £1500 please!
Lastly the work will only be allowed at their network of approved garages. From my experience of insurance based warranty claims an independent garage on your side is often all that will help push the claim through at a fair settlement.
David W
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