Their procedures handle system failures. There is absolutely nothing to stop an MOT being done when the system is down. My last MOT was handwritten for just this reason - manually updated when the system comes back up.
It is a little more work for the garage, which maybe why you were told what you were told.
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Agree, mot's can still be done !
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I agree too, there is a contingency plan, unless something's changed recently. Find another garage, this one can't be bothered with it's customers.
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Their procedures handle system failures.
Yes, new process since 18 June 2007
18-06-07 VOSA Reduces Need for MOT Emergency Testing
VOSA and Siemens launched a new MOT Computerisation business continuity procedure over the weekend which will make the need to invoke Emergency Testing (ET) extremely rare. Stand Alone Testing (SAT) allows garages to continue to test vehicles and issue standard documentation in the event of short-term database unavailability.
Under the new system test results are recorded onto the VTS device as normal where they are stored locally. They are then automatically uploaded once the central database recovers. This new functionality was trialled in 10 garages in the Leeds and Coventry areas before being rolled out nationally over the weekend.
Stand Alone Testing has not replaced Emergency Testing, but its availability should reduce the need to declare ET as often as before.
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I was told by the lad (who is not the owner, he might be away) that the manual testing procedure had to be authorised by VOSA, and would only be done if the system was down for more than XX minutes/hours. There wasn't enough time left today for that to be invoked, he said.
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