OK I accept your point of a free market, thats all well and good, but what got my goat was the fact that the the original garage who serviced the car last time, and were supposed to put me on the long service interval, failed to query why I was bringing the car back 10k miles early, like the second garage I phoned for a price comparison did. I just got the impression that they were after making a quick buck, hence the comment that Main Dealers have a bad name.
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Me " Hello Mr Land Rover Dealer, how much for a X miles service for my Disco '
dealer " £410 inc vat "
Me " Grief... XX say they will do it for £290 "
dealer " but we do this this, this and this ...do they ? "
Me " Yes '
dealer " Ok, we can match that, would you like to book it in "
You can't blame them for trying !
(I'm sure you meant to have spelt it dealer, and not the slang way?)
Edited by Webmaster on 16/02/2008 at 12:21
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I repeat
"I accept the free market comment, what got my goat was the fact that the the original garage who serviced the car last time, and were supposed to put me on the long service interval, failed to query why I was bringing the car back 10k miles early, like the second garage I phoned for a price comparison did"
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>DP This is the first time that I've owned a'nearly new' car,
Did you mean to put IV or V? Do you want it edited?
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>> DP This is the first time that I've owned a'nearly new' car, Did you mean to put IV or V? Do you want it edited?
In technical questions, he says it is a 2003 car. So by nearly new, he means nearly 5 years old!
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>>You can't blame them for trying !
Yes you damn well can. They are a substantial business representing one of the world's biggest industrial companies, not a couple of dodgy carpet dealers in a street market. One assumes there is a standard costing for standard servicing. If there isn't, there should be.
Go to an independent VW specialist. Less impersonal.
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"In technical questions, he says it is a 2003 car. So by nearly new, he means nearly 5 years old! "
Yes jbif, you are correct, it is a 53 model, to me that is a nearly new car in monetary terms, clearly I am obviously not as fortunate enough as you to consider this as an old car.
Edited by BMDUBYA on 14/02/2008 at 15:10
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The dealers merely pretend to represent "one of the world's biggest industrial companies" - they are only a franchise. Carry the logo and the headed notepaper, and the brochures but nowt else. Behind the veil, the dealers are as independent as your common or garden independent:) Some large makers own the dealership, but they are separate legal entities, SFAIK.
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Blimey, look like I've upset a few people, I didnt realise main dealers were held with such high esteem and trust. I would just like to restate that I was surprised at the variation in cost of servicing between main dealers, DP pointed out that he always shops around, as I havent owned a car that had a manufacturers warranty before, I never thought main dealers would vary so much and have made a mental note, however someone on this board felt so strongly that they had to make a point that my car is a 53 reg, so I can only assume they consider this to be an old car, as I have said, I accept the free market, but I was still annoyed that whilst Garage A who serviced my car before, were willing to service it again, even though Garage B concluded, by checking my service records, that it doesn't actually require a service yet, I thought Garage A were bang out of order and stupidly expected a bit more honesty and integrity from main dealers.
I am only getting it serviced at main delears because the car came with a VW warranty and I need the service stamp. What is wrong with some of you?
Edited by BMDUBYA on 14/02/2008 at 15:37
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There is nothinhg wrong with me.. although SWMBO frequently makes a list of things that she alleges are wrong:-))
I treat dealers when servicing as cowboys who like to screw as much money as possible out of the gullible, the ill informed, those in a hurry and the stupid.
I.e they are capitalists with an industry screwed down in price by their voluem customers who need to make profits from private motorists.
Such an attitude on my behalf means I don't get annoyed or upset by what dealers do cos I expect it, anticipate it and avoid it... by getting quotes in advance, refusing the "oh this quote excludes brake bleeding which we see has not been done and will cost..." which you get when the car is actually in service as opposed to in advance.
This is a typical ploy of builders on roofs who note your chimney is falling down when fixing a tile and charge you 3 x what it is worth to fix it.
I always shop around... cos I buy cars that have a choice of dealers... Even Toyota ones will bid for your business.
Trust dealers? I don't abuse my mind with drugs so I'm afraid I'll never trust them.
:-))
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If this is a 53reg, then surely the VW warranty has expired. If you bought it used from the main dealers then it probably has a 3rd party warranty which means it can be serviced anywhere.
Edited by aahbarnes on 15/02/2008 at 09:40
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"If this is a 53reg, then surely the VW warranty has expired"
This is what I thought. To be in warranty it must be a third party one.
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Its so good to see that people think they know all there is to know about subjects based upon nothing but there thoughts and maybe experiences of there own long long ago. For your infomration I did purchase the car from VW Main Dealer, and contrary to what you may think it does NOT have a thrid party warranty, but a VW 'Approved Warranty' but then you would know that wouldn't you because obviously you have bought a used car from a VW garage quite recently! So in answer to you aahbarnes, it DOES mean that I have to get it serviced at VW main dealer to keep the warranty. Oh and while people have this facsination with the car being a 53, and obviously an OLD car, have you ever wondered that I mayhave purchased the car BEFORE it got to 5 years old? No, of course you didn't because you are too busy making flipant comments and taking the holier than though attitude.
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BMDUBYA,
Spot on. It is getting more common on this site for people to make assumptions. When they have no evidence to back it up. Sometimes I think they just do it do get a reaction.
Edited by bhoy wonder on 15/02/2008 at 11:26
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You're exactly right BW, I've been a member of this forum since 02 and its getting worse, why don't the moderators GET OFF THE FENCE, and start to THEIR job, why allow posts that are both unecessary and aim to belittle or trivialise the OP for their own personal amusment, which in turn distracts from the original thread? Moderators if you are not upto the job then hand over to someone who is willing, and big enough!
Edited by BMDUBYA on 15/02/2008 at 11:36
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why don't the moderators GET OFF THE FENCE, and start to THEIR job,
That's telling you Pologirl. Because Pologirl, a moderator on here asked you - Thu 14 Feb 08 14:45 : " >> >DP This is the first time that I've owned a 'nearly new' car, >>Did you mean to put IV or V? Do you want it edited? "
So you want to blame Pologirl for starting it all off, do you?
If you had given the full information from the start, no one would need to make assumptions about your "nearly new car", would they now? Like Pologirl, and the vast majority of the motoring industry and the public, the term "nearly new" is understood to mean under 12 months old. There may even be legal and trading-standards implications in describing a car as "nearly new".
You do have a great attitude for thanking people who responded to your post, and as a result some comments helped to save money in this thread. Clearly, you are receptive to new ideas and knowledge.
Until you tell us what your T&C say on the warranty, people are right to assume that you may be protected by the EU directive which allows you to service your car at an independent garage.
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Thanks for pointing out pologirl is a moderator, thats very observant of you. My comment about the mods was aimed at removing posts of irrelevance.
Please feel free to make assumptoins and make yourself look stupid, if people are not clear of the facts, why not ask for clariication rather than attempting to deride the original post?
With regards to "There may even be legal and trading-standards implications in describing a car as "nearly new". And what has that got to do with my OP? It is you who has a hang up over the age of my car, not me, and neither do other people on here.
I've noticed some of you're other posts, I think you like to be 'controversial', in which point I won't bother responding to any further posts you make, in this thread.
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why allow posts that are both unecessary and aim to belittle or trivialise the OP for their own personal amusment which in turn distracts from the original thread?
You mean like this one?
Moderators if you are not upto the job then hand over to someone who is willing and big enough!
Oh, we're up to it, and big enough thank you very much.
So what if the thread goes slightly off topic? As long as the discussion within that thread continues on a motoring theme, then we do not need to intervene.
And whilst we're talking of motoring discussion, lets start having some again before I start putting people on the naughty step.
DD (who's doing this for free, and currently on his lunch break, but at some point would like to look at his newspaper before returning to work this afternoon)
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8< SNIP - if you have any issues with how this site is moderated, then do it though the appropriate channels, as per the statement in the forum policy of this site. DD
Edited by Dynamic Dave on 15/02/2008 at 19:08
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My current car is on a T plate, so from my perspective a 53 plate is certainly still a nearly new car.
Cars are so much better these days that even at 5 years old many cars will still be as good as a new one.
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Crikey moonshine, you're brave to admit to that, going off the attitude of some on here, yours should surely be fast approaching the scrappers!
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huh! a T reg? - that's brand new to me; I drive an H and a K reg (not at the same time of course :))
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bhoy wonder - took your advice and Garage A are willing to match the price of garage B.
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Great. Good to see something good came out of the issues you where having.
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Yes thanks bw, its nice to see some people in this forum actually taking the time to pass on constructive comments, and not thinking that they 'know it all', many thanks.
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