Main Toyota dealer fined £2000 - massey
Toyota main dealer Charles Hurst (owned by Lookers PLC) fined for charging for work not carried out


news.bbc.co.uk/1/hi/northern_ireland/6903310.stm

If the customer had not marked the filters etc. the rip off would not have been apparent.

I assume this is a lazy mechanic at his work rather than fraud?
Service Charge? What for exactly? - Galad
It was 'all down to human error'. But do you get what you pay for, not for what you need? I'm pouring over years of receipts as I write this.

Identical posts merged, identical link deleted from this post - PU
Service Charge? What for exactly? - Altea Ego
600,000 transactions a year?

say he is trading for 300 days in the year, thats 2,000 transactions a day.

I dont think so.


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TourVanMan TM < Ex RF >
Service Charge? What for exactly? - Galad
They are a multiple dealership - Toyota etc etc . Mega embarrassment all round....