NCP - a word or two of praise

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Sat 13 Jan 2007 20:26
NCP - a word or two of praise - PhilW
I use an NCP car park when going to watch "my" rugby team (another magnificent win today in Heineken Cup - now only Munster to beat -away - to get to knockout stages!) I usually pay using cash in ticket machine on exit but on 18th Nov last put my credit card in on entrance, but on exit there was a fault on machine so was just waved out by an attendant. Been a few times since but not used card. Today used card and was (on machine display screen) told that I was already in the car park and had been since 18th Nov - card would not be accepted- oops thought I this could cost me - two months at a quid or so per hour. Helpful blokes in office said they couldn't help (though said they would have brought me a turkey sandwich on Christmas Day had they known I was there for Christmas!) but gave me a contact card with e-mail address. On return home at 6-30 tonight I e-mailed them explaining situation. 2, yes 2 minutes later the phone went and it was a nice lady from NCP. Said she would clear my card and cancel the charge but for 1 penny.
Not bad service for 6-32 on a Sat evening??
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Phil
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Sat 13 Jan 2007 20:35
NCP - a word or two of praise - Stuartli
Excellent service in fact.

We have one NCP mutli-storey car park where I live (the rest are all council operated along with on-road parking); it's half the price of the council charges but, unlike the council's pay and display and very high risk of parking fines, the NCP car park is pay on exit.

Therefore there is no risk of a parking fine for being a minute or so over (the draconian traffic wardens here are known by motorists from a very wide area) and cheaper to boot.
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What\'s for you won\'t pass you by
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Sat 13 Jan 2007 21:52
NCP - a word or two of praise - Pugugly {P}
"the draconian traffic wardens here are known by motorists from a very wide area) and cheaper to boot."

Rather bored I looked for an online definition of draconian.

astringent
cruel
hard
harsh
oppressive
rigid
strict

Brilliant choice of word it would seem.

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Sat 13 Jan 2007 22:09
NCP - a word or two of praise - Navara Van man
I can only echo what youve said, Never had any problems with NCP run carparks.
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Mon 15 Jan 2007 13:19
NCP - a word or two of praise - paulb {P}
You are all very lucky, then. All the NCP-run places in my area have been de-staffed and made PAD, with ticket machines that don't give change, and have since become very expensive places to park. The latter fact may be at the behest of the local and county councils, which between them seem hell-bent on making life unpleasant for motorists around here.
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