Computer Related Questions - Volume 108 - Dynamic Dave
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In this thread you may ask any computer related question for which you need help, advice, suggestions or whatever.

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Microsoft unleashes improved Firefox - No FM2R
www.theregister.co.uk/2006/11/14/ms_firefox/
Microsoft unleashes improved Firefox - cheddar
Nice spoof!

"By using a proprietary dynamic algorithm - anyting that resembles a tit or a boob will download up to 10 times faster"
Microsoft unleashes improved Firefox - cheddar
www.msfirefox.net/

" Firefox 2007's new TakeOver(TM) technology protects the Windows Kernel by automatically recognizing all McAfee and Symantec programs as viruses. Downloading has never been safer."

Tee hee!
Microsoft unleashes improved Firefox - Baskerville
I smell a rat. Microsoft packaging never looks that good.
Microsoft unleashes improved Firefox - Stuartli
Nice one...:-)
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Microsoft unleashes improved Firefox - J Bonington Jagworth
"Opening 30 of your favorite Microsoft sites has never been easier."

I don' t think I've got one!
Excellent spoof, though. I'm amazed it's still up - MS's lawyers must be all over it like a rash!
Security certificate not valid - L'escargot
When I started to place an order online today I received a Security Alert that the company's security certificate had expired or was not yet valid. When I viewed the certificate it said that it was valid from 13/10/2004 to 14/11/2006. At the bottom was a box which said "Install Certificate". I didn't proceed any further.

It seemed somewhat of a coincidence that the expiry date was yesterday. Is this a problem associated solely with the company or is my computer in any way involved? Please excuse my total ignorance on this subject.


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L\'escargot.
Security certificate not valid - L'escargot
I e-mailed the company and they replied that it was their fault and that they were trying to upload a new version of the certificate today. Just my luck ~ I imagine the chance of coming across this situation is remote.
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L\'escargot.
How much is toooo much security - geoff1248
Have just returned from an old dears house having fitted a TV card to her PC. Pretty recent Dell running XP home and bought for her by her son. It took an age to boot up and was generally quite sluggish. Her son had loaded her up with AVG Anti Virus, Avast, Spybot, Ad-Aware plus Windows Defender. Now no doubt this slowed everything down but just how much of these are duplicating each other. She is on just a pension so has to rely on free programs. Just what is "enough" or is it a case of putting up with lack of speed for the sake of security.
How much is toooo much security - Stuartli
>>AVG Anti Virus, Avast, Spybot, Ad-Aware plus Windows Defender>>

You don't need two anti-virus measures and it's not ideal in any case.

I would suggest that you advise her to stick with Avast! (removing AVG) in this case as it automatically updates itself and informs you verbally and via a small blue panel.

SpyBot (Search and Destroy) and AdAware both work well together and, in fact, one can pick up something that the other may have missed on occasions.
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How much is toooo much security - JH
G
did you check it out for all the junk that insists on loading itself at start time? It can take the best part of half an hour to check them in MSCONFIG, work out what they are and say "no thanky you".
JH
How much is toooo much security - uk_in_usa

My personal opinion is that anti virus software is a waste of time and money. I have a number of computers and do not run any form of AV software and have never had a problem. Mind you, my computers sit behind a router and I don't open any weird emails. Some people never saw an email attachment they didn't open!

My brother in law caught a particularly nasty piece of malware recently by precisely this method (despite being a vice president in IT in a bank!). He brought his computer over for me to fix. He is a McAfee AV user and I saw that there were no fewer than NINE McAfee processes running on the machine (soaking up precious resources). Did any of them prevent that malware invading his system? Of course not. Nor were they any good at removing the malware. It turned out that that particular malware attached itself to Windows as a shell extension so that it even survived a boot into safe mode. I removed it by looking at all the DLLs loaded into explorer.exe to find one which looked suspicious and then using a program which allows you to mark an in-use DLL as "delete on reboot".

A couple of years ago my Dad bought a laptop and within a couple of months there was so much malware on there it was unusable. He had no luck getting it cleaned up so I sent him my old one to use instead. I put the Zonealarm free firewall on it to protect him as he's on dialup and configured him so that he logs in as a restricted user. That didn't cause him any trouble - he just wants to visit the occasional web site and send email. When he brought the computer on a recent visit here, I was pleased to see - no malware.



Stopping IE7 showing as critical update - Victorbox
For any of you not wanting to upgrade to IE7 just yet & you are being bugged to do so by Microsoft in Windows XP via their critical update notification, you can use their approved fix here www.microsoft.com/downloads/details.aspx?FamilyId=...n
Once you've unpacked the four files from the one you download, make sure you read the instruction document (one of the four files) which explains the command line you use from the run command. Basically this fix means that the IE7 update will become an optional software update rather than a critical update when you visit Windows Update. I noticed that only after I'd used the above fix did I get offered the other critical updates for Windows XP released this month rather than just the single update for IE7 I was being offered before.
Stopping IE7 showing as critical update - Stuartli
Even more simple is merely to configure WindowsUpdate from the Security Center to "Notify Me (of updates) but don't automatically download or install them".

When the yellow icon appears in the Notification area, click on it and then choose Custom; select just the updates you require and also check the Don't Advise of Updates Again box.
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Stopping IE7 showing as critical update - Victorbox
"When the yellow icon appears in the Notification area, click on it and then choose Custom; select just the updates you require and also check the Don't Advise of Updates Again box."

Doesn't work for IE7 update - no option for "don't show me this update again" until you move it to Optional Updates in the Custom Scan by the method I describe.
Stopping IE7 showing as critical update - Dalglish
only after I'd used the above fix did I get offered the other critical updates for Windows XP released this month
rather than just the single update for IE7 I was being offered before...


pure coincidence. the november security updates were released just only yesterday (based on 2nd tuesday of the month cycle), whereas the ie7 update has been offered for over one week.

Stopping IE7 showing as critical update - L'escargot
I noticed that only after I'd used the
above fix did I get offered the other critical updates for
Windows XP released this month rather than just the single update
for IE7 I was being offered before.


I haven't used the fix but I still get offered all the available critical updates ~ including IE7 of course!
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L\'escargot.
Netbreeze Alternative - uk_in_usa
I keep in touch with my parents back in the UK via the Internet. I set them up with a dial up account on netbreeze.co.uk

It's been a good service for them because they do not have any credit or debit cards.

Now I see Netbreeze is to close and they are recommending their users go to AOL instead.

Can anybody recommend an alternative?

Thanks

Netbreeze Alternative - Altea Ego
www.tiscali.co.uk/products/dialup/pay-as-you-go.ht...E
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TourVanMan TM < Ex RF >
Netbreeze Alternative - uk_in_usa
That looks ideal, thanks. Would you happen to know if they make you use any special software?
Netbreeze Alternative - Altea Ego
Sort of, you donwload stuff, but its just turns out to be a configuration file to configure windows DUN. There is no special browser, or mail reader or nasty AOL type stuff,
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TourVanMan TM < Ex RF >
Netbreeze Alternative - uk_in_usa
Sounds like a .INS file - standard stuff. That's excellent - thanks again
Netbreeze Alternative - Stuartli
Don't use any of Tiscali's "little helpers" - it has proved a pain for many of its subscribers.

All that is required is the dialup number and your username and password and to do a straightforward dialup connection in Internet Explorer from Tools>Internet Options>Connections tab.
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Freeserve/Wanadoo/Orange member centre - L'escargot
For the last 10 days or so I have not been able to sign in to my ISP's (Orange) member centre. When I try I get a message that my e-mail address or password has not been recognised, even though I know they are correct. So it's not my fault. Has any other Backroomer who has Orange had this problem?
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L\'escargot.
Freeserve/Wanadoo/Orange member centre - PhilW
I'm on Orange and just tried it - no problem here.
Sorry can't make any positive suggestion as to how to get round your prob.
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Phil
Freeserve/Wanadoo/Orange member centre - Dalglish
..For the last 10 days or so I have not been able to sign in to my ISP's (Orange) member centre

>>

isn't that when you requested the transfer to their broadband? seems possible that a "customer service" person has deleted your membership.

Freeserve/Wanadoo/Orange member centre - L'escargot
isn't that when you requested the transfer to their broadband?


Yes.
seems
possible that a "customer service" person has deleted your membership.


You could be right. I phoned Customer Service again this morning and the operator/agent said she would fill in a form to get it investigated, and that it should be sorted in about 5 days. Time will tell!

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L\'escargot.
Fault/Problem with CD/DVD writer - Armitage Shanks {p}
Device has worked well for over 2 years. I am trying to make a photo CD using drag and drop. I put in a new CD, drag a photo to it and get a window saying there is media fault. I click OK and when I try to drag and drop anohter photo I get a message saying, "This media is read only" - time For a new drive perhaps?
Fault/Problem with CD/DVD writer - Stuartli
time For a new drive perhaps?>>


Does the drive burn other forms of data to CD-R or CD-RW media?

If not then it's likely that the CD laser has gone kaput even though the DVD laser still works.

I bought the just launched Sony AW-G170A10 DVD rewriter about a month ago (fastest write speeds available at present) for the remarkable price of £20.93 from Scan - it's now down to between £18 and £20 depending on the latest price offering. Fortunately my youngest offspring visits Scan regularly so no delivery charges......

Rewriter prices these days are stupidly cheap. The TDK CyClone 24x10x40 CD rewriter (a rebadged Samsung model and still working perfectly) which the Sony has replaced had a retail price of £189 back in 2001...:-)

You can buy the TDK's equivalent today, but with a vastly superior specification, for between £10 and £12.
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Fault/Problem with CD/DVD writer - Armitage Shanks {p}
Stuart - thanks. I might try a lens cleaner first. How many lenses are there in CD/DVD writer/player? 2 or 4? Plus the sound output is now intermittent from either one of both drives, a writer and a player only - it is beginning to look like multiple but unconnected snags. I realise that not playing a music CD isn't going to be related to be being unable to burn a CD - or is it?
Removal of Norton/Symantec - mostyn
Hi, I just wondered if any of you had any information on the removal of Symantec Corporate AV from a computer. I?ve managed to find a link on the Norton site to remove 2005/2006 but I can?t seem to find anything to remove the corporate version. This is to help a friend out as I?ve already taken Norton off my PC and replaced it with AVG and Zone Alarm.
Thanks
Removal of Norton/Symantec - Victorbox
I assume you mean deep cleansing of the registry rather than just uninstalling the programme? What I did was use the Norton uninstall routine in Add/Remove components then I used with extreme care a registry cleaner programme such as RegSeeker www.hoverdesk.net/freeware.htm

By "with extreme care" I mean I deleted only the registry entries pertaining to Symantec not the 400 or so other items it offered me and I made a registry backup using System Restore before I started.
Removal of Norton/Symantec - mostyn
Its not so much deep cleaning that I'm looking for just a full removal.When I removed Norton from my PC earlier this year I found a link to the Symantec site that would full remove Norton.I can't seem to find one for the corporate version though.
Removal of Norton/Symantec - Victorbox
Is it not in add/remove components or under START>PROGRAMS>SYMANTEC (NORTON??)> UNINSTALL or similar? I assume we are talking about Windows XP here? The removal tool at this link seems to remove everything right up until 2007 Symantec products but these tools are registry "scrubbers" as well - hence my original comment: service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/...9
Removal of Norton/Symantec - Dalglish
... deep cleaning that I'm looking for just a full removal


in my mind, deep cleaning = full removal.

anyway, go to www.symantec.com.
there, in the search field - at the top right hand corner - type :
uninstall symantec corporate edition xp (include your version no. eg. 9.0 or 10 or whatever ).

and there you are.
Removal of Norton/Symantec - mostyn
Thanks a lot.I went to the symantec site and found waht I needed with your advice on waht to search for.
playing an mp4 file - tyro
I have downloaded a video file from the internet. The extension at the end of the file name is .mp4

The thing will play on Real Player, but only the audio. Instead of the video, I just get the "Real" logo in the centre of the screen.

What am I doing wrong?
playing an mp4 file - Altea Ego
download the divx player or divx codec for windows media player
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TourVanMan TM < Ex RF >
playing an mp4 file - tyro
RF

I've tried that, but it doesn't help.
playing an mp4 file - Pugugly {P}
Would Windows Media offer an alternative ?
playing an mp4 file - geoff1248
Try this site www.3ivx.com/download/windows.html for the mp4 driver
playing an mp4 file - Stuartli
Installing VLC will/should enable you to play the MPEG4 videos - the codecs are included:

www.videohelp.com/tools?tool=VLC_media_player

As also mentioned DivX codecs or XviD Codecs should enable use of Windows Media Player.
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playing an mp4 file - Baskerville
Snap.
playing an mp4 file - Baskerville
VLC player does pretty much everything out of the box I find and certainly does mp4. I use it for everything video anyway. Completely cross-platform: Windows, Mac, all the Unixes, and even BeOS. Here it is, it's free:

www.videolan.org/vlc/
playing an mp4 file - Stuartli
There's also:

www.free-codecs.com/download/FFDShow.htm

However, this is normally included in the standard pack of the K-Lite codecs (freeware) from:

www.free-codecs.com/download/K_Lite_Codec_Pack.htm

Don't use the K-Lite website - it's not free these days...:-)
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playing an mp4 file - tyro
Thanks all - esp Stuartli and Baskerville.

VLC worked perfectly, somewhat to my surprise . . .
Smile 4 computer people. - Phil I

tinyurl.com/wo8pf

Have a nice weekend. Phil I
Routers , wireless compatibility - malteser
I have a Toshiba laptop less than 6 months old, which is of course, equipped
with a wireless card and used exclusively at home.
I use a wireless connection to an ADSL Modem/Router, supplied by my ISP and
manufactured by Inventel - a DWB 200.

I have a problem using the laptop's built in wireless card to connect to this
router. If I leave Windows able to use the Zero Configuration service and
search for available wireless networks, it shows three within range. Two
belong to neighbours and the third is the Inventel router. If I click to
connect to either of my neighbours networks, after a moment there appears
the ?sign in with the WEP key? window. Without the keys, I obviously cannot
sign in, so cannot check whether connectivity would be OK. When, however I
ask Windows to connect to my network, it cannot, displaying a message to the
effect that ?this network may no longer be in range.....?

Now comes the interesting bit! If I use an external wireless USB adapter (3
Com office connect) and disable zero configuration the 3 Com application
connects OK
Can this problem really be due to some compatibility issue? If so is it
likely that if I purchased a different Modem/Router such as a Netgear this
would solve the issue?

My ISP 's ?support?, (I live in Spain) has privately admitted that they have
never been able to get this model router to connect using a PC or laptop's
built in wireless, but always use the Inventel USB adapter provided with the
router kit!!!
No answer comes to the question, " Why continue supplying it then?"


Roger. (Costa del Sol, España)
Routers , wireless compatibility - Stuartli
Try the translated version of this page:

dly.free.fr/site/article.php3?id_article=61

Manufacturer's website:

www.inventel.com/fr/support/

Inventel's own PC wireless card:

www.inventel.com/en/product/datasheet/29/

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Clearing out boxes - like this one - Mapmaker
How, please, do I erase all the autocomplete internet box entries? Like the google search box? It's on a computer running ME (I know, I know) if that makes any difference. Otherwise my cunning Christmas present idea is going to be found out.

Thanks in advance
Clearing out boxes - like this one - johnny
Also if you use Amazon, it "remembers" what you've bought and splashes it on the main page unless you clear your Amazon history .
Clearing out boxes - like this one - SpamCan61 {P}
In IE6 then tools > internet options > general > clear history should do it.
Clearing out boxes - like this one - Stuartli
You can clear the AutoComplete entries by following SpamCan61 {P} 's route and then the AutoComplete button>Clear forms.

One way of overcoming the retention of History entries is, again, from the History link and nominating the number of days these are retained.

I have mine set for 21 days as it's usually long enough for most purposes.

You can also do it automatically by downloading:

www.bronch.com/downloads/antitracks-setup.exe

on a free trial basis.
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Clearing out boxes - like this one - Dalglish
How, please, do I erase all the autocomplete internet box entries?

>>
mapmaker -
may i suggest you install the small, free, highly regarded software "crapcleaner".

www.ccleaner.com/screenshots.aspx

decline the yahoo toolbar when you start the install process, unless of course you want the yahoo toolbar!

once installed, you should find it self explanatory. i suggest that you start by ticking only those things you understand that you wish to be removed.

Clearing out boxes - like this one - Archie35
I don't know about Windows ME, but in XP you can go back to the Google search page, start typing in the same search word - when the term you wish to remove appears in the box below, use the down arrows (not the mouse) to move the highlight down to that word, and press the delete key. It shouldn't appear again...


\"Archie\"
Clearing out boxes - like this one - Mapmaker
Thanks, all. All dirty footprints now erased...
Virtual memory minimum too low - tyro
Yesterday, laptop (Toshiba, P-3, 256 RAM, XP) was working fine.

Today it is pretty ill, and I have not done anything unusual to it recently that would have caused a change.

Symptons

1) It is very, very slow to boot, and very slow thereafter, and some things it just will not do.

2) When the desktop appears, so does this error message. "Virtual Memory Minimum Too Low: Your system is low on virtual memory. Windows is increasing the size of your virtual memory paging file. During this process, memory requests for some applications may be denied. For more information, see Help."

(I have googled on this - one useful site was www.newbie.org/help/messages/28233.html but when I right click on my computer and then hit 'properties' nothing happens.

3) ZoneAlarm does not ititialise (it keeps sending up a message saying that it is doing so, but it never happens. Since this appears to mean that I have no firewall, I eventually disconnected the machine from the internet.

4) When I hit ctrs-alt-delete to open the Windows Task Manager & see what processes were running, the thing that was using the most memory was vsmon.exe, which I understand is a ZoneAlarm thing.

Any thoughts?
Virtual memory minimum too low - adverse camber
Is your hard drive full ?
Page file good ? How big?

tbh I always regard 256mb as too little for xp. I know people will come along and say they run fine on a P90 with 64mb, but thats my experience.
Virtual memory minimum too low - tyro
Hard drive 60% full - so plenty of room there.

But as for Page file - I don't have a clue what it is, whether it is good, or how big it is. So that might be the solution. Do tell me more.
Virtual memory minimum too low - psi
How to manually change the size of the virtual memory paging file
You must be logged on as an administrator or as a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.
1. Click Start, click Run, and then type sysdm.cpl in the Open box.
2. Click the Advanced tab, and then click Settings under Performance.
3. Click the Advanced tab, and then click Change under Virtual memory.
4. Under Drive [Volume Label], click the drive that contains the paging file that you want to change.
5. Under Paging file size for selected drive, click Custom size, type a new paging file size in megabytes (MB) in the Initial size (MB) or Maximum size (MB) box, and then click Set.
If you decrease the size of either the initial or maximum paging file settings, you must restart your computer to see the effects of those changes. When you increase the paging file size, you typically do not have to restart your computer.

Notes
? To have Windows select the best paging file size, click System managed size. The recommended minimum size is equivalent to 1.5 times the RAM on your computer, and 3 times that figure for the maximum size. For example, if you have 256 MB of RAM, the minimum size is 384 MB, and the maximum size is 1152 MB.
? For best performance, do not set the initial size to less than the minimum recommended size under Total paging file size for all drives. The recommended size is equivalent to 1.5 times the RAM on your computer. It is good practice to leave the paging file at its recommended size. However, you may increase its size if you frequently use programs that use much memory.
? To delete a paging file, set both the initial size and the maximum size to zero, or click No paging file. We strongly recommend that you do not disable or delete the paging file.
Virtual memory minimum too low - Stuartli
>>ZoneAlarm does not ititialise >>

If you go to Start>Run and type in services.msc and click OK. You should get the Services panel up.

Check that the True Vector Service is configured for Automatic.

It's likely that you may have to reinstall ZoneAlarm (do you have the latest version?). If and when you do so select Update rather than Clean Install to preserve your settings.

PS

Some ZA users say that when this slow system situation arises (usually after the system has been in use for quite a number of hours), that closing down ZoneAlarm in Task Manager and then rebooting cures it.
Virtual memory minimum too low - No FM2R
www.tek-tips.com/viewthread.cfm?qid=960579&page=1
Virtual memory minimum too low - Stuartli
Just a further point. It's best to allow Windows XP to configure Virtual Memory.
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Virtual memory minimum too low - tyro
Thanks all for your thoughts.

Laptop was rebooted several times yesterday, which was a slow process as it took ages to close down, as well as taking ages to boot up. It seems to me that it has now gone from moving at the speed of a glacier to moving at the speed of treacle.

As regards ZoneAlarm, I am wondering whether the problems with ZoneAlarm are
a) just a symptom of the bigger problem (which I take to be the virtual memory problem)
b) the cause of the virtual memory problem
c) an unrelated problem

Common sense says c) is unlikely, and a) more likely than b) Perhaps I should unitstall ZoneAlarm just to check?

(& btw, how can I tell if ZA has initialised successfully and is actually running?)

As regards the vitual memory problem, I take the point that is best to allow Windows XP to configure it, but how long does it take Windows XP to do it?? Leaving the machine on for ages didn't seem to help great.ly. So I did try setting the paging file size myself (min 700, max 1152). Hope that wasn't too foolish.

Any - any idea what might have caused the problem - it's not as if I'm running many programs on the computer, nor are the ones I run big. As I say, in Task Manager, most of the activity seems to be vsmon.exe, but CPU useage seems to be runnin at between 6% anbd 18%.

Keep the suggestions coming.
(And, as I say, "Thanks Stuartli et al for your help so far")
Virtual memory minimum too low - JH
t
if ZA is running ok you will see the red 'n yellow box in the system tray, bottom right.
JH
Virtual memory minimum too low - tyro
Thanks JH. Clearly ZA is not running OK. Hmmmm.
Virtual memory minimum too low - tyro
Thanks for that Mark.

I went to tek-tips, and tried to put the following bit into practice:

VSMON is a program that can eat up to 100% of the CPU time (on occasion), and can be VERY annoying to the user.

Thankfully, there is a simple way to stop it doing that.

1. Open CONTROL PANEL
2.Open ADMINISTRATIVE TOOLS
3. Open SERVICES
4. Find the TRUEVECTOR INTERNET MONITOR
5. Right click on it and select PROPERTIES
6. In the STARTUP TYPE drop down select MANUAL.

Restart your computer.


At the end of stage 6, and selected MANUAL, I then hit apply, and got a message saying "access is denied" (Same happened when I hit OK)
Virtual memory minimum too low - Stuartli
You will probably have to log on as the Administrator to be able to change the settings - my True Vector Service is set to Automatic.
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Virtual memory minimum too low - tyro
How do I log on as the administrator?

Since I am the only user on the computer, I thought I was always logged on as the administrator.
Virtual memory minimum too low - Dalglish
tyro - these are my suggestions, not expert advice, and you apply them at your own risk.

1. system restore your pc to an earlier time (start > all programs > accesories > system tools > system restore ) than the day that your problem started.

2. you do not say which version of zonealarm you are using. the latest versions are rumoured to hog resources. so why not go back to free version 5.5.094 - get it here
download.zonelabs.com/bin/free/information/znalm/z...l
download.zonelabs.com/bin/free/1023_zl/zlsSetup_55...e

3. run a full security scan on your system - check for spyare/viruses/trojans, use your av programs plus spybot-s&d, plus adaware6, spywareblaster, windows-defender, hijackthis, etc. to make sure there is no malware present.

4. add more ram (at least another 256 meg) to your computer.

5. stop unnecessary seervices loading on your computer. try the advice given at
www.beemerworld.com/tips/servicesxp.htm
www.optimizingpc.com/optimize/windowsservices.html
(other links from google - search for : xp optimize adminstrative services [note - use american spelling of optimise to get wider search results] ).

6. set your pagefile virtual memory size to minimum 1000, max 2000.

Virtual memory minimum too low - Dalglish
tyro - suggested reading and help at:

www.theeldergeek.com/services_guide.htm
www.theeldergeek.com/paging_file.htm
www.theeldergeek.com/common_solutions.htm

Virtual memory minimum too low - cheddar
XP should handle virtual memory for you with no problems though if you set it manually an ideal is to set the min as 1.5 times the RAM and the max as double the min. If you have a partioned drive or more than one hard drive make sure the same settings are applied for each drive letter.
Virtual memory minimum too low - tyro
Dalglish

Many thanks for taking the time to make suggestions.

Using system restore was a brilliant and obvious suggestion. I don''t know why I didn't think of it myself. Unfortunately, it didn't help. Hopefully I'll be able to get round to the others some time.
Virtual memory minimum too low - RichardW
I think you are being led astray by the Virtual Memory message - this is a symptom, not a cause. For some reason, the physical memory on your computer has suddenly become insufficient, and Windoze is having to use virtual memory instead. As you have discovered this is sloooooooooow. So, either something has installed or is running that is hogging the resources, or you have a physical fault with the RAM. If you run task manager you should be able to see what is running and taking up the space, and also how much physical memory is available to the PC - has some of it mysteriously disappeared?
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RichardW

Is it illogical? It must be Citroen....
Virtual memory minimum too low - Vin {P}
"Virtual memory" - what a misnomer. RAM access is in the region of a few nanoseconds (IIRC) and disk is a few microseconds. Both sound quick, but one is a million times more than the other. The relationship is such that if memory access took one second, disk access would take twelve days (at best). So, the secret is to have enough memory on your PC to ensure that you never need to use virtual memory. RAM's cheap and easy to fit. It'll make more difference to the day-to-day running of your PC than almost anything else you can do, including upping the speed of your processor.

The best explanation I ever heard was that it's like you working in an office.

The processor is your brain. RAM size is equivalent to your desktop area. The bigger it is, the more information you can access instantaneously. Disk is like a filing cabinet that's in the middle of the Sahara desert.

Every time you access "virtual memory", you're taking a journey across the Sahara to get your data rather than looking down at your desk.

Suddenly, more memory sounds cheap, doesn't it?

V
the cost of RAM - tyro
Thanks, Vin.

Your key phrase is "RAM's cheap and easy to fit"

How cheap is RAM? I admit to not knowing anything much about this, but my laptop is a Toshiba Satellite 1800-814, and so far as I could see on the web, 256 RAM of memory for this laptop was going to be about £60 or £70 - which struck me as rather a lot of ££ to invest in a laptop which is 6 years old.
the cost of RAM - VR6
Laptop memory is normally more expensive than that for a desk top. £50 for 256MB (from offtek.co.uk, very quick delivery when I've used them) seems quite a bit to spend on a 6 year old laptop, seeing as you can buy a new laptop for £350 these days.

Virtual memory minimum too low - tyro
Thanks Richard. That is helpful.
As I say, on task manager, what I am seeing is CPU useage between 6% & 18%, (pretty big considering no applications open) and vsmon is the big consumer.

Physical Memory. Now, this may well be significant.
Total - 245232
Available - about 4000
System Cache - about 8000

Surely these should be much higher, considering no applications are open?
I don't know, but it does look that may be pointing to the root of the problem.
Virtual memory minimum too low - tyro
Here is something odd. 40 minutes later the Task Manager Physical memory is showing Available at about 145,000, up from about 4000. Odd.
Surge protection - L'escargot
For the purposes of connecting an ADSL modem, is there sufficient surge protection in a BT NTE5 master box or is additional protection (as in a Belkin SurgeMaster) required?
--
L\'escargot.
Surge protection - cheddar
I dont think you need to connect the phone line through a surge protector though connecting the mains though a surge protector helps to look after the router.
Surge protection - RichardW
I have had a dial up modem cooked by a thunderstorm. If the router cost £££ then it might be worth investing in a phone line surge supressor as well as a mains one - I think Maplin do a 4 gang extension that includes a phone socket suppressor.

We now use mains surge surpressors on the PC and my wife's sewing machine, after the power board in the sewing machine had to be replaced (not cheap!) after it went pop.
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RichardW

Is it illogical? It must be Citroen....
Surge protection - Statistical outlier
I moved to Lichfield in May, and have had more mains problems here in the last six months than in the last 10 years elsewhere.

I've bought a Belkin UPS. Was only thirty something quid, gives me a guaranteed clean supply, and 5-10 mins to save data and turn off if there is a power cut. It's also got a phone line surge suppressor, although I can't use that at present as am in a rented house and the router is downstairs. I probably should sort that, but haven't had time.
Surge protection - L'escargot
I've actually got a Belkin SurgeMaster which has phone line protection ~ which I used with my former dialup ~ as well as mains protection. The reason I asked the question is that (based on your replies) I now need an RJ11 coupler to enable me to use the SurgeMaster with my current ADSL modem because of different plugs on the new cables ~ RJ11 instead of BT-type plugs. I'll order one at the same time as I order an NTE5 compatible filtered faceplate and an ADSL filtered splitter so as to dispense with the dangly filters supplied by my ISP. It was just that the supplier of those parts told me that the BT NTE5 master box incorporates surge protection.

P.S. What's the difference between an RJ11 coupler and an RJ45 coupler. From photos I've seen they appear to be externally identical.
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L\'escargot.
Surge protection - Stuartli
>>From photos I've seen they appear to be externally identical.>>

I use an RJ45 lead between my LAN (Ethernet) connection on my motherboard and the modem router.
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What\'s for you won\'t pass you by
Surge protection - L'escargot
I use an RJ45 lead between my LAN (Ethernet) connection on
my motherboard and the modem router.


Eh? I'm afraid you've gone beyond my the extent of my knowledge!

The question is ......... can I use an 8-pin RJ45 coupler to join RJ11 plugs in my modem cabling?
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L\'escargot.
Surge protection - Stuartli
See:

www.adslguide.org.uk/guide/connections.asp
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What\'s for you won\'t pass you by
Surge protection - cheddar
I have had a dial up modem cooked by a thunderstorm.
If the router cost £££ then it might be worth


No surge protector is going to help re a lightening strike, either a direct hit or a big bolt coming from a hit on the local tel exchange or elec substation.
Surge protection - Baskerville
>>a big bolt coming from a
hit on the local tel exchange or elec substation.


Can confirm that this is true. Exactly that happened here back in September. Looking on the bright side my new router is an upgrade and the LAN part of the old one still works so it will go back to work as a switch some time in the future.
ADSL usage limit - L'escargot
Because I only have a measly 2GB monthly limit I feel I ought to keep a track of my usage. What reputable software can you recommend to do this? Either cheap, or a free download.
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L\'escargot.
ADSL usage limit - Dalglish
... measly 2GB monthly limit I feel I ought to keep a track of my usage ...

>>

the 2 gig limit should be more than enough for most people who are not in to downloading music, videos, and such like.

excellent free software (highly recommended), using tiny amount of resources,see details readerror.gmxhome.de/ ; and then download from

www.metal-machine.de/readerror/NetMeter_v0999beta2...e

the 0999 beta is fault free but has not been changed by the author since 2004.. go on, give it a try.

ADSL usage limit - Stuartli
>>..track of usage>>

When I originally had a 2GB allowance (old hat and somewhat mean these days!) I used to use the Tautology Bandwidth Meter; it's a small download and is very efficient:

homepages.paradise.net.nz/link/tbm/

Now I have a 40GB allowance it's no longer needed in my case.
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What\'s for you won\'t pass you by
Firefox memory useage - Statistical outlier
I find that Firefox (using 2.0, but happened with 1.x as well) gradually uses more and more RAM throughout the day.

Yesterday my computer had ground to a halt - task manager revealed that Firefox was using nearly 300 Mb. Quitting and restarting the program clears this, but it's inconvenient and there must be a better way.

Does anyone know why it does this, and how to stop it?

Cheers.
Firefox memory useage - Dalglish
>>... Firefox (using 2.0, but happened with 1.x as well) gradually uses more and more RAM throughout the day. ...
... Does anyone know why it does this, and how to stop it? .


yes, it is a known issue. plenty of articles on the tech forums about it.
this is how one mozilla tech says you can do to minimise the usage:

kb.mozillazine.org/Reducing_memory_usage_(Firefox)

Firefox memory useage - Baskerville
Some time ago I had a similar problem with Firefox and it turned out to be one of the extensions/addons I had installed. A quick look at my system stats shows that Firefox 2.0 has been running constantly since 14 November and is currently (with 22 tabs open) using 156mb (fine by me). If this is a real problem with Firefox itself I don't know why that should be, because I haven't tweaked it at all.

Or is your system not recovering unused RAM for some other reason?
Online backup? - Wilco {P}
Anyone got any experience of using such applications? Looking from a domestic perspective. Or is a local backup drive better?

Prompted by an item on my BT bill - 20GB for a fiver per month.
Online backup? - Mapmaker
You need online backup if you want your data to be protected in the event of a fire - which would incinerate your computer and the backup. Or a mains surge that blew up your computer and the backup machine.


*POPUP HELP*

PS - I know this isn't the place for it, but it'll take too long to find a moderator's email address. Today there's a popup that causes my computer to hang for two minutes each time I click on a page. After it has hung, eventually the 404 page not found page appears - so I cannot tell you what it's for! I won't be back here again today...
Disk partition management - JH
Can anyone recommend any partition management software please? I'm only coming up with stuff in the £40 region and I can buy a disk for that.
Thanks,
JH
Disk partition management - Stuartli
The vast bulk of recommendations invariably go to Acronis:

eu.acronis.com/
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What\'s for you won\'t pass you by
Disk partition management - Stuartli
Freebies include:

www.sofotex.com/Cute-Partition-Manager-download_L4...l

dmoz.org/Computers/Software/Disk_Management/Partit.../

partition.qarchive.org/


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What\'s for you won\'t pass you by
Disk partition management - JH
Thanks Stuart, I'll take a look. I'll also check the dollar conversion on Acronis as it seems to be moving in the right direction.
JH
 

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