Loyalty points going missing - Oz
Moderators - I've avoided naming names but you may see fit to veto this topic.

Certain petrol garages offer loyalty points by way of a loyalty card, of which I have one.

I have had to renew this card on several occasions now, owing to the fact that in each case, the card has suddenly and miraculously become 'unreadable' - just when the points were reaching a worthwhile aggregate, ready to be converted into rewards.

On each occasion, the points accrued on the old card were supposedly known to the company and are supposed to have been credited to the replacement card.

However, the low overall aggregate that has been brought forward beggars belief.
Just wondered whether this has been anyone else's experience - no names of course.

Oz (as was)
Loyalty points going missing - mss1tw
you may see fit to veto this topic.


Did you hear about Rover starting up again? ;o)
Loyalty points going missing - Happy Blue!
I use Shell pluspoint on an Optimax card. Never had any problems and have used it lots of time to get vouchers for shops. Very happy to recommend it.
Loyalty points going missing - bell boy
i wont have a loyalty (spy) card anywhere near me but then i pay for my own fuel
;-)
Loyalty points going missing - Welliesorter
Are these cards magnetic? Maybe they're being kept too close to other cards or other magnetic fields.
Loyalty points going missing - L'escargot
I thought that the only information on the card was your identity, and that the points were stored in a computer or whatever.
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L\'escargot.
Loyalty points going missing - Vansboy
Assuming we're not talking Shell, as I'ts always worked fine for me.

I appreciate the Shell Pluspoints scheme - even use it in conjunction with their credit card. The 'rewards' are worth between ..75 & 1.5p/ £ & often have extra offers of more points depending on your spend level.

Not a huge amount, I know, but certainly better than some credit card & loyalty returns.

& as they price match (just about) Asda in Luton anyway, I'm buying better petrol for less £$£$£!!

VB
Loyalty points going missing - Oz
Assuming we're not talking Shell


Correct.
Oz (as was)
Loyalty points going missing - Group B
I had a petrol loyalty card that I didnt use very often, but built up enough points to get £15 cashback. To get the money I had to go through an annoying registration process on their website, and when I put in my card number, it told me my points had been voided because I had not used the card for 6 months!