Letter came today, proudly stating "Immediate action required" (Oh, yeah?) and "As a loyal customer to XXXXXXXX Motor Group, we feel you deserve an outstanding opportunity. Therefore, you are the recipient of this exclusive loyalty catalogue containing some exceptional savings on models across the Volvo range".
Odd then that it's monkey's like the S40 and V40 (ahem) Classic that are listed in the catalogue, and not good sellers like the V70 or new S40 and V50! The discounts are not that hot either, and can easily be bettered elsewhere.
Nice to know that customers aren't so much seen as loyal as mugs on which to try and dispose of old stock!
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