hi thanks for the response.

The invoice doesnt have the spec listed however the finance agreement quotation on which i originally accepted does. the finance amount has remained exactly the same however. i have this in our emails, so it would appear that the dealership has made an error and not ticked the relevant spec box.

do i still have the right to reject even though its not on the invoice?

thanks in advance again for any responses.

hi, thanks for the response. we only received a finance quotation based on the online build configurator that we emailed them. the finance quotation listed the specification that we requested and once we were satisfied we emailed to confirm this. there wasnt an order form as such, however all communication was made via email. the sales agent also recalls ordering this on his system.

my only other theory is if he had genuinely ordered this then there has been a potential mix up with another vehicle. i noticed the manager had ordered an identical vehicle for himself i wonder if its been mixed up. either way its not my responsibility i guess to work out how it went wrong, just whether i am unreasonable to reject and whether i can, or if they can offer a discount?

thanks again