Subaru used to do very well in the UK, particularly in country areas. Not any more: I don't think it's the fault of the cars themselves as they are very popular in the USA
I have looked at Subaru's twice in the past and have come away very disapointed both times.
First time was in about 1999, they had done very well in the customer satisfaction survey and I had some money in the bank from a car I had sold. Got a very reasonable insurance quote from Aviva so decided to give it a go. First thing I spotted was the quality of the paint, other than the outside visible surfaces there was no lacquer anwhere, very disapointing. Then there was the interior trim, our Mk 3 Golf was in a different league. Finally servicing. 7500 miles or 6 months was £150, the annual was £250, total £400 a year. That was over double we were paying for a Ford and VW at the time. Did not bother driving one.
Second time was after the update to the later shape in about 2005, thought it was only fair to have a second look. The paintwork was slightly better, the interior was slightly better and servicing was now every 12 months but they wanted £450 a time. They were simply not value for money.
Shortly after this the customer satisfaction ratings started to fall, people probably noticed they were being ripped off maintaining a car that was nothing special.
2 work colleagues have had Subaru's, one has actually had 2. Servicing costs were very high and the gearboxes were made of cheese. Both have had new bearings fitted, one person on both cars. They used the same dealer (different one to that I visited) and they were robbed everytime they went. New brake pads front and rear every 12 months (7000 miles) is simply beyond belief as was the cars habits of consuming tyres at an incredible rate. This dealer is no longer Subaru. Eventually they changed to a different dealer but his prices and schedules were just the same, they no longer sell Subaru either.
All in all I count myself lucky I never bought one. They appear to be an overpriced money pit from what I can see.
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