Goodbye Vauxhall Lifetime Warranty - daveyK_UK

www.carkeys.co.uk/news/vauxhall-reduces-warranty

So vauxhall wont stand by their products, anyone suprised?

Goodbye Vauxhall Lifetime Warranty - HandCart

The way that reads, it's like they're saying that their new generation of engines and gearboxes won't last as long as the old ones!

(But that might be true anyway!)

Goodbye Vauxhall Lifetime Warranty - Avant

Even worse - a further implication could be that the old ones didn't last for 100,000 miles either: so the policy was a mistake. It lasted only a few years I think.

It must be about once a week that I read a post on here that makes me glad yet again that I've never owned a Vauxhall in 45 years of car owning.

Edited by Avant on 02/10/2014 at 01:40

Goodbye Vauxhall Lifetime Warranty - Trilogy

It must be about once a week that I read a post on here that makes me glad yet again that I've never owned a Vauxhall in 45 years of car owning.

Me too. However, I know of someone who had had Vauxhalls only, all his life. Yesterday he took delivery of his flat white Mokka. He mentioned it will have the 100,000 miles warranty.

Goodbye Vauxhall Lifetime Warranty - daveyK_UK

GM stopped the life time warranty in Europe a while ago. I expect it to continue in the UK as the majority of cars they sell either go to fleets or hire companies, not to mention the Vauxhall dealers liking for mass pre-registration to hit the sales figures.

Goodbye Vauxhall Lifetime Warranty - Andrew-T

It must be about once a week that I read a post on here that makes me glad yet again that I've never owned a Vauxhall in 45 years of car owning.

I have owned one, a 1983 Cavalier estate, bought at 9 months old with 23K on the clock. Served well for 4 years and another 45K. The valve seals weren't perfect, but otherwise a decent car.

Goodbye Vauxhall Lifetime Warranty - colinh

Given that the length of warranty varies from country to country for the same car, it's obviously a marketing decision, and totally unrelated to the reliability of the vehicle. Manufacturers will assess their likely warranty claim costs and either factor it into the list price or put it against their marketing budget for the car.

Goodbye Vauxhall Lifetime Warranty - daveyjp
Its all marketing, in reality when a car gets to 99,000 miles and a component fails how can you ever prove it is a manufacturing fault and not wear and tear?

After a colleague's electric handbrake failed which could have killed him, he is no longer interested in Vauxhalls. He has noticed they don't fit them to Mokka or the Astra.
Goodbye Vauxhall Lifetime Warranty - HandCart

I think someone else has had bad words to say about electric handbrakes -

- gordonbennet was it ??

;-))

Goodbye Vauxhall Lifetime Warranty - Wackyracer
After a colleague's electric handbrake failed which could have killed him, he is no longer interested in Vauxhalls. He has noticed they don't fit them to Mokka or the Astra.

Even their mechanical handbrakes were failing at one time and they just blamed it on drivers.

Maybe the lifetime warranty was costing them too much?

I still remember them shortening the timing belt change intervals by half when many tensioners failed long before the 80,000miles.

Goodbye Vauxhall Lifetime Warranty - HandCart

I've not been to the United States for a decade, but leafing through newspapers and watching TV ads when I was last there, I seem to recall that even back then, many/most new cars seemed to be being offered with a warranty that was at least 6 years and, not infrequently, 10 years.

Unless I dreamt it.

I just figured that the American public demands/is used to a far higher level of customer service, whereas we Brits just naturally assume it's going to be carp.

Goodbye Vauxhall Lifetime Warranty - Auristocrat

When you go into the warranty section on the Vauxhall website, it already mentions just the 3 year/60,000 mile new car warranty. To get details on the Lifetime warranty, one has to do a site search.

Opel ended their version of the Lifetime warranty after just one year.

Goodbye Vauxhall Lifetime Warranty - KB.

I was, sort of, looking forward to seeing the forthcoming new Viva (rebadged Chevrolet Spark?) which has been promised/threatened for 2015. I thought it might replace my i10 in a years time. The warranty was an attraction as I thought it showed confidence and goodwill for the longer term.

Clearly not.

Shame, as I have a Vauxhall dealer quite close by....but to have dropped back to a 3 yr warranty - not even a four or five - has, sadly, mean't I won't darken their doorstep, purely on principle. Their 'business speak' reasoningin their explanation for withdrawing it gives me the hump, so no Vauxhalls for me, I'm afraid.

Maybe it's done me a favour without my knowing it ?

Goodbye Vauxhall Lifetime Warranty - madf

After that, Vauxhall provides a unique Lifetime Warranty, available to the first owner for an unlimited time and a maximum of 100,000 miles.

tinyurl.com/mf29qpn

I cannot see many private Vauxhall owners holding on to their cars for 10 years...


Edited by madf on 02/10/2014 at 12:36

Goodbye Vauxhall Lifetime Warranty - jetskimatty

I think a lot of people don't like Vauxhalls because they can't drive properly. Yes the hand brake is b***** horrible when you've not driven one before, but when you get used to it, its great. Also the ant roll-back feature on hill starts is good too.

We all have certain tastes, but we love our Insignia and won't part with it just yet.

The only thing we worry about is the DPF filling up, which is down to cr@ppy european legislation being forced upon us once again.

Goodbye Vauxhall Lifetime Warranty - Trilogy

After that, Vauxhall provides a unique Lifetime Warranty, available to the first owner for an unlimited time and a maximum of 100,000 miles.

tinyurl.com/mf29qpn

I cannot see many private Vauxhall owners holding on to their cars for 10 years...


The gentleman who bought the Mokka, traded in his 1999 Vectra 2.5 V6 that he had owned from new. He only got £150 for it. In 2009 his wife traded in her 1993 Cavalier 1.8, which she too had owned from new. On my recommendation she went for a Honda Jazz 1.4.

Goodbye Vauxhall Lifetime Warranty - daveyK_UK

every vauxhall i have owned has had electrical problems and component failures.

They are built using GM huge buying power to drive down prices, the components are as cheap as possible.

I have never had anything wrong with the body work, paint, trim - it is always the components that would give up the ghost or bad mechanical design.

A friend had an zafira that had a dodgy 1.9 diesel engine, another had an insignia which has been plagued with component failures and mechanical failures (the gear box is the latest thing to go).

On the otherside, a family member had a 1.2 corsa from new (57 plate), took it to 80,000 miles plus without any problems at all - traded it in this year

The reason I dont like vauxhall is their reluctance to admit a problem when it is common and clear as mud.

The CIM failures which plagues the Vectra C, Astra, etc made the cars dangerous - the vauhall dealer didnt want to know, and vauxhall said it was unique to my car despite hundreds if not thousands of vaxuhall owners on forums saying otherwise.

Despite all my troubles with Vauxhall, our need for a 7 seater still makes me tempted to buy another new zafira because the price is so good at £9995.

Edited by daveyK_UK on 02/10/2014 at 21:07

Goodbye Vauxhall Lifetime Warranty - Falkirk Bairn

>>7 seater still makes me tempted to buy another new zafira because the price is so good >>at £9995.

Old model reduced to that price 12 mths ago - either they are not selling OR they had bings of stock lying in a field. At £9995 it's a bargain for the "larger family"

Goodbye Vauxhall Lifetime Warranty - daveyK_UK

it surely down to over supply and trying to tempt buyers to purchase old inefficent petrol engines with terrible gearing, in return for 7 seats for under £10 grand.

I remain tempted.

In terms of value for money, nothing comes close until Dacia release their 7 seater in the UK and/or Proton finally release their 7 seater which was talked about in 2013 but hasnt materialised.

Goodbye Vauxhall Lifetime Warranty - GHSAUNDERS40
This Vauxhall bashing is rather boring...

You don't have to put too much effort to find a plethora of faults with many other manufactures other than Vauxhall. VAG and their injector and DSG saga. Dacia and rusty dusters, BMW and VANOS issues plus swirl flaps etc. need I go on?

I ran a 2004 astra H easytronic from 2007 too 2010 for 75k to 120k. I drove it very hard with little maintence and it never missed a beat.

A colleague has run a 2004 corsa 1.2 for 200k now from new. Only replaced a clutch and battery she'd have another Vauxhall in a heartbeat Not all vauxhall cars are unreliable. We've has 3 Toyota in the last few years, and let me tell you, they are not the pinnacle of reliability they once had been. There will naturally be some that are unreliable, but lets not tar all Vauxhalls with the same brush?

Goodbye Vauxhall Lifetime Warranty - KB.
"This Vauxhall bashing is rather boring..."



The thread is entitled 'Goodbye Vauxhall Lifetime Warranty'. but you've not referred to that once in the above reply. I did refer to it but you've not mentioned it at all.



I've not owned a Vauxhall but the warranty offered did rather set them apart from the rest and the forthcoming Viva might well have appealed when comparing replacements for my i10. Foolishly I thought the warrnty indicated confidence in their products. Clearly I was wrong. I even thought I might look at a Mokka when they put the newer 1600 diesel engine in it....my neighbour has a 1.7 diesel and likes it.



When Opel withdrew from the scheme In 2011 Vauxhall spouted hearty assurances that the Vauxhall Lifetime Warranty was here to stay...it's all over the net if you look. And here they are in 2014...their sharp suited business bean counters with pointy shoes and gelled hair trotting out platitudes in modern corporate jargon telling us that the public doesn't now want it. We now, apparently, want the basic 3 yrs. Not even Renault's 4 or Hyundai's 5 ...and definitely not Kia's 7 yrs.



Sorry Vauxhall....not today thank you.

Edited by KB. on 03/10/2014 at 10:44

Goodbye Vauxhall Lifetime Warranty - gordonbennet

Excellent post that KB.

Its a hefty own goal IMO, 'lifetime warranty' spells faith in product or money where mouth is, just as the now up to 7 year warranties of other makers gives strong impressions of their faith in their own products.

The thing is how many customers would have met the terms and conditions to keep lifetime, a handful?

Most buyers if they buy new will probably want another new one within 6 or 7 years, keeping to terms and conditions means proper servcing, including all theose repetitive but expensive jobs, how many people will want to pay out £350/£600 for a major service when the car's 9 years old and worth not much more than the service cost, might include transmission fluids, cambelts (if fitted) even if they get their indy to service the thing if allowed under ts and cs, they still have to have an annual Vx inspection to reset lifetime.

Its the servicing cost and a car owners perceptions which will weed out all but the few die hards, too many people seem able to only value something by its sale value, that old not worth spending the money on it syndrome will remove many others, and thats quite apart from the increasing number of people who feel compelled to keep up their addiction to image of which the car you park outside your gaff is all important.

I suspect by the time the car is 8 years old you'd have weeded out so many owners resulting in so few cars still under lifetime as to be insignificant compared to the headline advertisng value of the scheme.

Didn't Volvo have lifetime cover going some years ago, does that scheme still exist?

Edited by gordonbennet on 03/10/2014 at 11:05

Goodbye Vauxhall Lifetime Warranty - Trilogy

Excellent post that KB.

Its a hefty own goal IMO, 'lifetime warranty' spells faith in product or money where mouth is, just as the now up to 7 year warranties of other makers gives strong impressions of their faith in their own products.

The thing is how many customers would have met the terms and conditions to keep lifetime, a handful?

Most buyers if they buy new will probably want another new one within 6 or 7 years, keeping to terms and conditions means proper servcing, including all theose repetitive but expensive jobs, how many people will want to pay out £350/£600 for a major service when the car's 9 years old and worth not much more than the service cost, might include transmission fluids, cambelts (if fitted) even if they get their indy to service the thing if allowed under ts and cs, they still have to have an annual Vx inspection to reset lifetime.

Its the servicing cost and a car owners perceptions which will weed out all but the few die hards, too many people seem able to only value something by its sale value, that old not worth spending the money on it syndrome will remove many others, and thats quite apart from the increasing number of people who feel compelled to keep up their addiction to image of which the car you park outside your gaff is all important.

I suspect by the time the car is 8 years old you'd have weeded out so many owners resulting in so few cars still under lifetime as to be insignificant compared to the headline advertisng value of the scheme.

Didn't Volvo have lifetime cover going some years ago, does that scheme still exist?

You are right Volvo did have a lifetime warranty. When my dad placed a claim he had to fight to get them to pay. In the end, as the car had done 55,000 miles at time of claim, they only paid 45%. He wasn't particularly happy about the outcome. N.B. this was about 20 years ago.

Goodbye Vauxhall Lifetime Warranty - gordonbennet

He wasn't particularly happy about the outcome.

Nor would i have been, considering the costs that would have been incurred in maintenance alone keeping that lifetime seemingly worthless warranty intact, let alone the price paid for the vehicle in the first place...Poor show.

How quickly makers make hay out of reputations gained by previous excellent products, and can just as quickly lose said reputation.

Arguably a certain German maker (another climbing back up?), and one particular Japanese maker, could be on the second stage of their routes down this road.

Edited by gordonbennet on 03/10/2014 at 21:36

Goodbye Vauxhall Lifetime Warranty - GHSAUNDERS40
"This Vauxhall bashing is rather boring..."

The thread is entitled 'Goodbye Vauxhall Lifetime Warranty'. but you've not referred to that once in the above reply. I did refer to it but you've not mentioned it at all.

I've not owned a Vauxhall but the warranty offered did rather set them apart from the rest and the forthcoming Viva might well have appealed when comparing replacements for my i10. Foolishly I thought the warrnty indicated confidence in their products. Clearly I was wrong. I even thought I might look at a Mokka when they put the newer 1600 diesel engine in it....my neighbour has a 1.7 diesel and likes it.

When Opel withdrew from the scheme In 2011 Vauxhall spouted hearty assurances that the Vauxhall Lifetime Warranty was here to stay...it's all over the net if you look. And here they are in 2014...their sharp suited business bean counters with pointy shoes and gelled hair trotting out platitudes in modern corporate jargon telling us that the public doesn't now want it. We now, apparently, want the basic 3 yrs. Not even Renault's 4 or Hyundai's 5 ...and definitely not Kia's 7 yrs.

Sorry Vauxhall....not today thank you.

Terribly sorry KB. I did not relise that the spirit of my writing hinted towards this.... I have recently bought an Astra with the new 1.6 CDTI engine. Sure, the 100k warrenty was a draw but I'd be foolish to only buy the car just because of its warranty? I don't think the withdrawal of the warrenty has anything to do with quality or reliability. I read recently that the majority of private owners in the UK keep a car from new for 27 months. I'm also sure it want be affecting sales. So from from a profit point of view, what is the point of etending the warranty on all new, pre reg and ex demo cars tol 100k/lifetime? If you where a share holder I'm sure you would not be criticising. Yes, as marking goes they should have kept the warranty to 3 years 100k. Also, cost savings like these save jobs. Such decisions are made daily in corporations. Time will tell how reliable their cars are....
Goodbye Vauxhall Lifetime Warranty - colinh

But go to Opel Ireland and it's 5 years/100000km or Spain and it's 2 years/unlimited

Goodbye Vauxhall Lifetime Warranty - mss1tw

I think the other manufacturers are missing a trick here.

The should offer no warranty whatsoever - because their cars are so good, you'll never need it.

The punters would be queuing out of the showroom.

Goodbye Vauxhall Lifetime Warranty - Snakey

I might have to start reading a different forum, the only manufacturers I quite like (Vauxhall and Mini being two of them) get royally slated on here ;-)

And the saintly benevolent toyota have an unshakeable crown of 'goodwill'

Odd how experiences can differ so much. I had a brand new Zafira under the £9995 offer and it was pretty damn good for the money. Ok I had the 1.6 which was a bit flat but not excatly a surprise and I wouldn't slag off Vx for that - it was good honest spacious and comfortable transport.

I would still buy another Vx despite the reduction in warranty, I seem to find that any manufacturer will argue about warranty work for ages in the hope you will give up anyway.

Goodbye Vauxhall Lifetime Warranty - groaver

Yes I know they are a British workforce emplyer and we should support British brands where possible but I can't help but think that a name change to Opel could do only good for brand perception in the UK.

What the Germans think is another matter. ;)

Edited by groaver on 03/10/2014 at 18:36

Goodbye Vauxhall Lifetime Warranty - John Boy

I might have to start reading a different forum, the only manufacturers I quite like (Vauxhall and Mini being two of them) get royally slated on here ;-)

Where will you go? c******* also has a topic at the moment with a "Let's bash Vauxhall" slant. It's all very tedious and pointless. If you slag off a particular make/model of car then, pound to a penny, you'll get a post from someone whose experience of it is that, for him/her, it's been the best thing since the wheel.

Goodbye Vauxhall Lifetime Warranty - oldroverboy.

I might have to start reading a different forum, the only manufacturers I quite like (Vauxhall and Mini being two of them) get royally slated on here ;-)

Where will you go? c******* also has a topic at the moment with a "Let's bash Vauxhall" slant. It's all very tedious and pointless. If you slag off a particular make/model of car then, pound to a penny, you'll get a post from someone whose experience of it is that, for him/her, it's been the best thing since the wheel.

As on another post of mine, I have found the forum useful, but I have to say that the cruze, (an astra in drag, built in korea and now 3.5 years old) has had only one minor fault, fixed under warranty, and while under warranty serviced at a dealer I trust,

There will always be for and against, but £9995 for a new old model zafira is nothing to complain about,

Woud i buy a vauxhall, yes but to treat it as white goods.. buy cheap as poss, and then after the warranty ends do anything minor to keep it going with the knowledge that there would be no goodwill or help after.

Looking at all this I might just go down the lease route in future and leave the problems for the lease co, after all it will be their responsibility.

Edited by oldroverboy. on 03/10/2014 at 19:56

Goodbye Vauxhall Lifetime Warranty - KB.

"Looking at all this I might just go down the lease route in future and leave the problems for the lease co, after all it will be their responsibility."

But how do you compare the advantages or disadvantages of cash versus PCP? If I buy new with my own money (and with the obligatory discount) I can see what I paid and what I got when I sell it. I f I have the cash and buy new I know it's mine and I can see what it costs in tax, insurance, servicing, tyres, repairs...etc etc. If I go for a PCP I feel I would be at the mercy of a well informed (hopefully) salesman, skilled at manipulating figures and possibly baffling the ill-informed (me) with balloon payments and minimum gfv's and agreed mileages. Plus the possibilty of over zealous inspections re. any bodywork scratches when returning it...plus the option of whether to use the option to buy it after the term or renew and start again. Plus the options to renew early during the term... or to take the PCP to another provider or another make or another dealer...etc etc. I will look again at the numerous articles purporting to explain all the above - but there seem so many variables and I simply don't know how to compare a PCP from this Ford dealer - with another PCP from that Skoda dealer.

When bods try to explain PCPs they invariably assume you know what all the terms and expressions and possible outcomes are - much like people assume that everyone knows the entire range of IT terminology when explaining something about a computer issue.

I have suspicion that people simply either don't have the cash to buy outright - or - they have heard about PCPs and fancy the idea because everyone's doing it and just go to their nearest dealer and take one out and three years later they start all over again....all without really knowing how much it has cost them.

I suspect there isn't a simple answer to the above but any attempts to enlighten me will be gratefully received.

Goodbye Vauxhall Lifetime Warranty - gordonbennet

The various PCP deals are confusing, but i think ORB was thinking specifically lease not personal contract.

Simple enough if you pop onto Lings unusual site, you pays your moeny, get a car, agreed mileage, agreed penalties for going over, return it in good nick at end of lease and cheerio.

Its not for me, not many companies leasing 12 to 18 year old bangers, i like buying cars outright for less than the deposit or for around 3 months lease cost..:-)

Goodbye Vauxhall Lifetime Warranty - KB.

For goodness sake don't mention Lings :-)

You know what happened last time she came on here..all hell let loose.

I tend to prefer slightly subtle and maginally retrained approach to most things in life...as opposed to full on fairgound effects at max volume :-)

(but, out of interest, is she lease or PCP...not that I understand the difference) ?

Goodbye Vauxhall Lifetime Warranty - gordonbennet

Blowed if i know KB, haven't looked at her site for about 2 years, and me eyes and whats loosely decsribed as me brain hasn't fully recovered yet.

Go on fill yer boots, you know you want to you really do.:-)

Goodbye Vauxhall Lifetime Warranty - John Boy

I couldn't resist a look at that website. Wow! That certainly warmed up the cores of the motherboard. I've never seen so many animations running simultaneously!

Goodbye Vauxhall Lifetime Warranty - Glenn 42

Warranties can be confusing and there are always exemptions. The clutch has gone on my 2011 Nissan Micra, and the car is under the Cared 4 Warranty. While the warranty booklet clearly states I have to pay for the friction materials, the mechanical parts fall under what the dealer calls a grey area. I can understand if the car had done 80,000 miles and the clutch failing, but 24,000 miles on a car that has always been serviced isn't acceptable and I would expect the mechanical parts to be covered.

Goodbye Vauxhall Lifetime Warranty - mss1tw

I couldn't resist a look at that website. Wow! That certainly warmed up the cores of the motherboard. I've never seen so many animations running simultaneously!

Me neither. That was an experience like few others.

Goodbye Vauxhall Lifetime Warranty - Glenn 42

I owned an absolute banger of a Cavalier in the nineties that managed to start under six feet of snow and hardly let me down in two years of bangernomics ownership. The eighties Vauxhalls were generally good cars, far better than what Ford and Austin were offering at the time, and still have a following today. I did own an Austin Montego not long after the Cavalier, I bought it for next to nothing, and it lived up to its reputation for being terrible.