About 8 years ago I bought a new (exchange starter), the old one worked fine when cold but sometimes on a hot engine it would stuggle to turn it over, embarasing at a filling station. Forgot to take the old unit back, found the paperwork several months later, only £10 so not too upset. Last year I put the old starter on e-bay starting at £0.99. Explained it was working but hit and miss when hot. Sold for £30, buyer delighted.

Yes, many items are exchange or a surcharge will be applied.

Did you know, by the way, that carparts4less are the same company as Euro Car Parts?

Yes, i use both sites quite regularly, good online source of decent quality Pagid friction materials.

I use the free delivery a lot because the nearest ECP site is about 15 miles away, and with the number of sual suspect small traders that go in there, pushing in etc its far too chaotic for me, if ECP didn't do online, i'd make more use of my local factor...who's standard of service and my discount vary whoevers on the desk, but the can't match ECP's sales specials.

I knew the part was a refurb, then promptly forgot, but what the heck i've done with the old one is anybody's guess, had so much car stuff going on recently its been hectic.

i wish my local ECP was as close as ChrisM's, but again the slow chaos in the shop cheeses me off anyway.

Edited by gordonbennet on 20/04/2014 at 15:13

Had a trade customer come in with an old mini starter motor and asked for exchange, as he had the old one gave him equivalent,,,, month later... starter motor teeth gouged to bits, sent off for warranty (declined) his customer got shirty... Afterwards turned out at some time that the pre-engaged starter had been replaced by the "0ld" type from a scrapyard, and the ring gear destroyed too. Turned out expensive for saving a few bob.