Style without substance - Dude - {P}
IMHO Peugeot make the most stylish range of vehicles on the market today. Whether you take the little 206, the 406 coupe, the 307 estate, or the impending 407, they all look superb. It is such a shame that the build quality, as with all French vehicles, is sadly lacking, and the reason I would never consider buying one!!!
Style without substance - NWS
That big saloon - is it the 607? is the only car I've ever curtailed the test drive on. The ride was so poor it was making me feel unwell and I am never carsick, seasick, homesick whatever. Often a bit borassic, mind you.
Style without substance - Toad, of Toad Hall.
as with
all French vehicles, is sadly lacking


Rubbish!

You've obviously never worked on one or owned one.

I've re shelled an old 205GTi and lived with a brand new 406 GTi.

Both superb vehicles.
--
These are my own opinions, and not necessarily those of all Toads.
Style without substance - Baskerville
With very few exceptions cars are now made on robotized production lines. As manufactured objects there is very little between them. So the manufacturers use all kinds of tricks to make us think their product is better than the rest, including different plastics, trims, multiple model names, and image manipulation through the press and advertising. All of this is too much for consumers to take in--you just can't test drive every model of every car--so we tend to go with hearsay and prejudice, often based on wanting to fit in with views of our peer group. This is almost certainly what has happened here. This whole build quality thing is largely urban myth. Individual cars may be better or worse depending on a lot of factors. But any car that can go for a couple of hundred thousand miles and still be reasonably reliable is well made in my book. Any of the current medium sized diesel cars from any manufacturer should manage that with the proper maintenance.
Style without substance - Flat in Fifth
and there was me thinking this was a political thread!

Style without substance - NWS

"As manufactured objects there is very little between them."
"Individual cars may be better or worse depending on a lot of factors."

You seem to contradict yourself here, which is it?


Style without substance - Baskerville
Most of us have access to only one example of a particular model, not the entire production run. And the experience each of us has with our particular vehicle is affected by the way we drive and maintain it, how many large dogs, children, or men smoking pipes ride in it. We all have different needs for a vehicle and different tolerance for rattles, different ideas about the feel of plastics, the design of switches and so on. My parents' car, for example, has an annoying rattle in the boot, but they are a little deaf, so they haven't noticed. Those tolerances change too depending on our circumstances, aspirations, and who we hang around with. This is why the JD Power customer satisfaction survey is largely nonsense. Added to that is the problem that if your car breaks down you feel bad about it and complain. You don't at the same time feel pleased about the five million other cars just the same that didn't have that fault.

So I don't think I did contradict myself actually.
Style without substance - NWS
ChrisR, 5 minutes looking at HJ's car by car breakdown will produce information from various breakdown organisations who are able to report first hand on common faults with particular models, based on the evidence of hundreds, if not thousands of call outs. The same goes for claims lodged with warranty providers. This, to my mind, is ample evidence that certain cars suffer from certain build quality faults. You make some fairly sweeping statements and I'm interested to know, aside from the rattle in your mum's car, what your qualifications for rubbishing JD Power and so on are.
Style without substance - Baskerville
1. How do you know if these are build faults, design faults, or faults on bought-in components from a specific production run? All models of all makes have common faults--it would be weirder if every individual car had different faults from every other--suggesting that in many cases these are to do with design rather than build. It was build quality that was in question; the original poster thinks Peugeots are gorgeous.

2. JD Power is a customer satsifaction survey. The low mileage private owner is going to be happier with his/her Nissan Micra (for example) than the rep in a 406 who thinks he/she should be in a 3-series at least. Hence more complaints from the rep and bang goes Peugeot's reputation. JD Power isn't objective and by the way, Father Christmas doesn't exist.
Style without substance - NWS
You're entitled to your view of course, howsoever formed, you choose not to tell us. If you make a conscious choice not to give credence to the collected experience of thousands of individual car users be it through breakdown reports/users surveys/waranty claims then it seems to be narrowing the information available to you when choosing a car for no apparent gain. What is your evidence that people who submit reports on Micras are largely private owners doing short runs? What is your evidence that such an owner will be any more or less aggrieved by it breaking down than a rep who may for instance have automatic access to a courtesy car and for whom thr inconvenience may be significantly less?
If we can understand on what basis of knowledge or experience you make your broad statements as if they were fact, then we could have an interesting discussion on how valid JD Power and others' pronouncements are. In the meantime, I'll continue to use information sources that have been adopted as standard references by people with far greater knowledge than me.
Style without substance - Baskerville
Broad statements "as if they were fact"? Point one out.

Reliability/warranty claim surveys are not at all the same thing as JD Power, which is a customer satisfaction survey. Warranty claims are a very good way of judging the reliability of a particular model, but it's impossible to say without inside knowledge whether it is design or manufacturing faults that make some models more or less reliable than others. We were talking about build quality. I suggested that for car owners as a whole perceived build quality (i.e. clunkability) is more significant than actual build quality differences when comparing different models (NOTE: not individual vehicles).

I don't think you'll find many Micras doing 30K a year. But whatever they drive, drivers who cover 30K a year will have more maintenance and repair issues than someone doing 10K. And as I said, if you feel like you're in the wrong car and you can't do anything about it, you're going to hate the car whatever happens.
Style without substance - NWS
Broad statements "as if they were fact"? Point one out.

"All of this is too much for consumers to take in" - says who?

"we tend to go with hearsay and prejudice" - well you might..

"This is almost certainly what has happened here" - really?

"This whole build quality thing is largely urban myth" -evidence?

"the JD Power customer satisfaction survey is largely nonsense" - it's you against them ChrisR

"The low mileage private owner is going to be happier with his/her Nissan Micra (for example) than the rep in a 406"

"for car owners as a whole perceived build quality (i.e. clunkability) is more significant than actual build quality differences"

No doubt there'll be more in your next post. I'll leave it to others to reply.

Style without substance - Marcus
Keeping things very broad brush I have to side with ChrisR about JD Power type surveys.

There is plenty of evidence in the Backroom on how people defend their choice of car. Few of us like to admit we have bought a lemon.

I would suggest that private owners are likely to be less objective than drivers of company owned repmobiles.

On a slightly different tack with polls. Arthur Scargill was voted BBC Man of the Year at the height of his unpopularity and recently an obscure Irish Nationalist song was voted the best song ever. 2 examples of how polls can distort.
Style without substance - Baskerville
This is getting Bogush-esque, but anyway:

"All of this is too much for consumers to take in" - says who?

Says me. I was constructing an argument and stating my opinion. If you want some idea of how I reached this conclusion try Walter Bejamin's _Illuminations_ trans. ([1955]1970) (various editions), David Harvey _The Condition of Postmodernity_. Oxford: Blackwell, 1989. Roland Barthes, _Mythologies_ (the famous essay on the Citroen DS is in there), various editions and translations, anything by Jean Baudrillard, or as an antidote, Richard Rorty. Todd Gitlin's essay "We Build Excitement" is good on motoring marketing in _Watching Television_. New York: Pantheon, 1987. Enough?

"we tend to go with hearsay and prejudice" - well you might..

See above. We're having a discussion, remember?

"This is almost certainly what has happened here" - really?

Speculation, which in context qualifies the preceding statement that you've quoted next, out of sequence, and demonstrates perfectly well that this is opinion presented as such, not fact:

"This whole build quality thing is largely urban myth" -evidence?

Opinion again. See the qualifier above.

"the JD Power customer satisfaction survey is largely nonsense" - it's you against them ChrisR

I think you'll find I'm not alone on this one.

"The low mileage private owner is going to be happier with his/her Nissan Micra (for example) than the rep in a 406"

The rest of the sentence reads: "who thinks he/she should be in a 3-series at least."

That's what I think. I didn't present it as anything other than opinion. Hands up who disputes this.

"for car owners as a whole perceived build quality (i.e. clunkability) is more significant than actual build quality differences"

The beginning of this sentence reads: "I suggested that..." So is this presented as fact or opinion? The word "I" is a clue.

Sory for the long one. It won't happen again.
Style without substance - NWS
Priceless.
Style without substance - Baskerville
Aw, surely you're not going to give in now?
Style without substance - NWS
'fraid so but have you ever thought that your folks may only be feigning deafness? I know I would with you in the car.
Style without substance - Flat in Fifth
"the JD Power customer satisfaction survey is largely nonsense" - it's
you against them ChrisR
I think you'll find I'm not alone on this one.


well that's three of us on this thread alone, Marcus, ChrisR et moi that think JD Power is a load of hollyhocks.

Any survey where the contributors are appointed on a self selected basis could be completely unrepresentative and in my opinion almost certainly is.

The feedback for the mainstream cars will be biased towards the whingers and those who have had problems.

What I would call the oddball cars will have input mainly from those who want to justify their excellent judgement. Just to give an outlandish example, someone who has bought a Skoda and had a disaster will not report because of getting the I told you so.

And I am not alone in the Backroom in that view either.

Style without substance - Andrew-T
All - the results of almost any survey will be skewed in some direction, because none of them contains a genuinely random set of responses. The famous example from the early days was from a telephone poll, when only the fairly-rich could afford a telephone.
Style without substance - Mark (RLBS)
>>This is getting Bogush-esque, but anyway:

Yes, but lets not let it get worse.
Style without substance - Andrew-T
Dude - as a Peugeot habitué, I think the style (and some of the comfort) left Peugeot after the 205/306 era. I found the 206 cramped and uncomfortable, albeit well assembled (and the CC hardtop convertible is just impossibly inconvenient, even assuming you don't maim yourself getting in and out). Although all my Peugeots have been OK, I get the impression that their most frequent weakness these days is with the electrics. But if you are into diesels (and I do have one) there aren't many a great deal better. (OK, MiddleMan, Cits are the same)
Style without substance - Steve G
Its all relative....
A BMW driver who buys a Alfa Romeo will be dissapointed with the rattles/squeaks and lower build standards but someone who previously drove Kia's will think the Alfa is quality craftmanship.
80's Peugeots were considerably better built than Fords/Vauxhalls, but there is not much in it these days.
Style without substance - nick
Agreed that JD Power type surveys are fairly meaningless, but you can't ignore the large amount of objective data from breakdown organisations and warranty claims plus more subjective forums like this. Can you convince me that, on the whole, french and italian cars are as well built and engineered as japanese ones? I mean really convince, with objective not subjective , evidence?
Style without substance - Baskerville
It's very difficult, I guess. The warranty claims surveys are obviously the most objective, but even they have their problems. Some manufacturers have more cars on the road than others (so more warranty claims), the customer profiles of some vehicles mean that they are mostly bought privately, others go into fleets and so on. The point is that the life a car has, and the kind of owner it has, can affect warranty claims. Plus some expensive warranty claims are for relatively trivial faults so that skews it too. I just think it's extremely difficult to say this is better built than that without intimate knowledge of the production and quality control process.
Style without substance - bafta
I quite liked a Toad defending a Frog but i have to say that you would argue your corner until your pink furry dice fell off Chris. What your saying is that no information such as warranty claims, road reviews, consumer feedback should be allowed to colour our opinion of a car, even if everyone says it is a dog.
Style without substance - Baskerville
No mate, just that we have to see them for what they are and take them all together along with our own observations. But it's daft to dismiss good cars just because "the word is" the build quality is bad.
Style without substance - Martin Devon
In the blue corner we have...............
Style without substance - Steve S
Great thread - there's been too much consensus lately...

I think I'm with Chris on this one.

The sheer subjectivity of it all makes assessment by survey or warranty reports difficult, even if the information does allow you to compare apples with apples - which they seldom do.

Besides, we will forgive cars we enjoy almost anything. Put us in one we don't like and as soon as the key's out we're telling anyone who will listen what a dog it is!

Coming from the other angle a terrific reliability reputation makes squat difference if you can't stand the look or drive of it.

Practicality and reliability? Pah! We'd all be driving Corollas and, no offence but I'd rather remove my own gall bladder! I don't care how reliable it is.
Style without substance - NWS
I'm not sure why I'm stepping back into this madness (but it does give me the opportunity to confirm that I am not a particular proponent of JD Power, it has its flaws), but Steve S and others here, can I ask what criteria do you take into account when say drawing up a shortlist before you spend precious time and shoe leather tracking down and studying particular vehicles in the flesh?
I didn't get a sensible answer to what I thought was a fairly precise and innocuous question before - what is the advantage of disregarding information if it's freely available and is independent of the manufacturer/dealer?
Style without substance - Steve S
NWS,

Easy one mate - I'd shortlist according to those I'd seen around that took my fancy (within budget, of course).

Then I'd make sure those on the list conformed to any minimum requirements re-seating and space. Then get in and drive 'em.

Err, that's it.
Style without substance - NWS
And what about ensuring it was a nice pretty colour too - you forgot that one. I bet the dealers rub their hands with glee when you come knocking.
Style without substance - Steve S
If you're serious, I just avoid colours that would be difficult to sell on. Dealers don't like me any more or less than anyone else who's buying - whether they spend time comparing stats or comparing cars.
Style without substance - M.M
The simple fact is that Chris is broadly correct.

How folks see their cars has a huge impact on their reputation. The factor of ownership profiles and brand loyalty does come into it a great deal.

I have a modest database on this PC of various vehicle service/repair records going back some ten years and I'm unbiased as to the various makes because I don't own them.

I can tell you for a fact that folks don't report the full truth "down the pub" when talking about their vehicle.

For example the most expensive disaster on my "fleet" was described by the owner after he had sold it as "not too bad at all".

What!....it was a complete dog!

Just to take a final example I was working on a 1994 Cavalier 16V the other day when a guy called for some underbonnet advice on his new (100 miles recorded) Volvo Estate TDi. They both happened to be the same colour and frankly up close you couldn't say which car was which from the way components were made and paint/interior quality. No way could you say they were chalk and cheese.

But this guy has always wanted a "Volvo" and now he's got a "Volvo" so he's very happy, nothing wrong in that as long as he sees a quality difference in line with the extra he paid to get a "Volvo".

MM
Style without substance - carl_a
Could it be that those that don't like the JD power survey, drive cars that don't come very high in it ?

The survey is about satisfaction, if you don't like it you don't have to read it.
Style without substance - THe Growler
Keep redaing these thread titles and thinking yuo're on about Tiny Blur and his merry band..hehe

FRench vehicles did not always like to be like this. I think of those redoubtable Peugeot taxis, 504's/404/s which are to be found hammering along the remotest tracks in remotest Egypt/Africa/Jordan desert carry three generations of families along with their household effects plus a coupe of relatives on the roof. Then those beat up heaps with villainous gap-toothed drivers that pick up you at Beirut airport and make Bullitt look like a pussy as they hammer downtown in those old Peugeots, not one of 'em a day less than 20.

If I recall Peugeots were always among the winners of those African rallies too. But I admit, I look at the object with the same badge my nephew in UK is driving, and can only say I wouldn't touch the thing. Always going wrong.

Seems won't be long before Mercs go the same way. Last decent one they made was the Stuttgart taxi, don't care what yer say.

Sad.

Style without substance - J Bonington Jagworth
Phoney Blur's got enough on his plate at the moment, I think...

The nice thing about the old Peugeots was that they were relatively simple and tough, yet had an excellent ride. There's still a lot to be said for an in-line drive train and live axle, and of course the cars Growler refers to pre-date any fancy engine management, fuel injection pumps, cam belts and catalysers, so there was a lot less to go wrong (and it was usually fixable if it did).

There seems to be an 'all cars are the same now' school of thought abroad, but one should remember that the devil is in the detail, and all car parts are not the same. Some engines are more durable than others (look up 'Nikasil' if you doubt this!) and there are any number of other factors to consider - even if they're all put together by robots and made from the same materials, some cars will simply work better than others. And that's before you take personal opinion into account!
Style without substance - PhilW
Keep on running down French cars! They are absolute rubbish! In that way I can continue buying Cits that are very cheap and yet I can add to the 15 years that I have owned them without yet suffering (touch wood!!) one breakdown! They are obviously total carp and suffer immense depreciation in the first three years so that they cost b***er all to buy second hand. Long may it continue as long as there are a few mugs buying new so I can buy their 2 or three year old cast offs, run them for a couple of hundred thousand miles, and then sell them on having enjoyed a top of the range model (admittedly of a rubbish car!). Those diesels go on forever! Just wondering when the (original)clutch on my old 150k BX is going to go and whether a new clutch will cost more than the car is worth. (I have the same conflict when I buy a tankful of diesel) Still, I could always get a Xantia TD SX with air con etc for a few hundred quid. What a dilemma - tank of diesel or "new" car? What would you advise. Must consult HJ's CBC breakdown - Xantia doesn't come out too bad!
Style without substance - THe Growler
PhilW, just a point here: I have found that "wondering when (something) will go" frequently causes it to do so! There are often mystic forcesat work in automobiles which no fact-fixated engineer and the manual cannot explain. I would ignore it if I were you, I often think cars run much better if ignored. Although I guess by your account you could another get car for the price of a new clutch anyway!
Style without substance - THe Growler
PhilW, just a point here: I have found that "wondering when (something) will go" frequently causes it to do so! There are often mystic forcesat work in automobiles which no fact-fixated engineer and the manual cannot explain. I would ignore it if I were you, I often think cars run much better if ignored. Although I guess by your account you could get another car for the price of a new clutch anyway!
Style without substance - J Bonington Jagworth
Quite agree. There's a couple of CX turbos in the current 'Citroenian' for under a grand - I know it's a high risk strategy, but you could just get a year or two's seriously quick motoring for almost pocket money. I can't think of more bang for your buck, off-hand.
Style without substance - Shigg
Great what a debate!

I can't resist any longer so here goes.......

Peoples perception is remarkable in it's lack of logic, if a car with a low image has lots of faults it's junk, however if it's a Lambo it's character. If a low image car is good, reliable, effiecient it's boring. If it's a Ferrari then it's the ultimate car.
To draw a parallel, the Honda Superdream (250cc) is slated to hell and back for being crap but alot of riders will confess that it was perfectly good for what it was made for.

I'll be sticking to cars that I can fix and I can afford the parts for.

Statistics etc!

Keep it going.

Steve.
Style without substance - mal
As this is the first time I have visited this site I realy enjoyed reading it, special thanks to Chris and NWS for their entertaining contribution and for their disipline in avoiding censorship by Mark.

Mal.
Style without substance - mal
Site?, silly me should have said thread.
Style without substance - Andrew-T
Fascinating thread. It confirms my opinion that (in the final analysis) people believe what they want to believe; and if they believe it strongly enough it is impossible to change their opinion, even if it can be incontrovertibly shown to be unfounded nonsense! [ and it applies to a whole lot more topics than motoring ] How many centuries was it before the Vatican conceded that the earth was round?
Style without substance - Shigg
What do you mean the earth's round?

Steve.
Style without substance - Toad, of Toad Hall.
Burn the heretic!!!
--
These are my own opinions, and not necessarily those of all Toads.
Style without substance - Steve S
Yeah, if it was round - all our cars would fall off it.
Style without substance - Steve S
"It confirms my opinion that (in the final analysis) people believe what they want to believe"

Andrew,

Is it that? Or is it just that we are far more likely to forgive the imperfections in the things we already like/enjoy/find pleasing in some other way?

Car cuts you up. You catch up with them at the next junction and get ready to exchange glances/glare/gesture - turns out it's a complete "babe" who pouts a simpering smile.

Still ticked off?

Every fault with a car you're not well disposed to feels like a personal insult.

I know these things - I worked for a company where your car had to be either a Ford (pre-Mondeo days) or a Vauxhall.

I also had a toy that had just as many "niggles" but every minute it wasn't niggling......etc.

Style without substance - mal
Have you ever read the nonsense they talk about in hi-fi listening tests or tried to understand the babble of so called art experts when describing a piece of "modern art".
I would like someone to pay me £12000 to kick an empty curry carton up the street in the name of art but then I am not an artist so it would not be art if I did it.[todays Daily Express]

Sorry for straying off topic Mark I have only just read the paper and got myself worked up about that story.

Mal.


Style without substance - Shigg
Maybe the blind HiFi listening tests are the one's to take note of. It's interesting to find that modern testing equipment has progressed to a level where an accurate prediction can be made of peoples reaction to certain pieces of HiFi.

Another can of worms opened.

Steve.
Style without substance - Steve S
In-car HiFi of course (motoring link).
Style without substance - mal
Can you link my curry carton story to motoring Steve?.
Style without substance - Shigg
Blind car HiFi listening tests?

Sounds dangerous to me!

Steve.
Style without substance - Dave_TD
I can, it's taking place next month alongside the rank I sit at in Bedford High Street... ;-)
Style without substance - Toad, of Toad Hall.
My favorite 3 (ICE ;-) ) Hi Fi myths.

1) Putting CD's in the fridge gives better performance.
2) Copied CDs lose sound quality.

IT'S DIGITAL!!! IT'S IDENTICAL!!!!!!

and my personal favorite:

3) Vinyl sounds better.

Sadly number 3 is arbitary and not easy to disprove *but* if you put random low frequency noise on a CD a Hi Fi buff will claim to be listening to vinyl.
--
These are my own opinions, and not necessarily those of all Toads.
Style without substance - mal
You forgot the one about running a green felt pen around the edge of the disc to improve sound.
Style without substance - Toad, of Toad Hall.
You forgot the one about running a green felt pen around
the edge of the disc to improve sound.


That's to trash the Table of Contents so a 'protected' disc can be played in your PC player and copied!!!
--
These are my own opinions, and not necessarily those of all Toads.
Style without substance - mal
No Toad this idea came out years ago in hi-fi mags in the days of floppy discs!!!:-)
Style without substance - Toad, of Toad Hall.
No Toad this idea came out years ago in hi-fi mags
in the days of floppy discs!!!:-)


I see!!! Now that is funny.

Hi-Fi enthusiasts are the funniest group around.

A rabid hi-fi mate came over the other week, by car [1]. He went ballistic 'cos the speakers weren't a foot off the wall.

He had me adjust them 'till the sound was 'just right', without realising I'd disconected the left one!!!

[1] Phew!!!
--
These are my own opinions, and not necessarily those of all Toads.
Style without substance - Shigg
ToTH,

The copied CD thing, are we talking jitter here?

Steve.
Style without substance - Toad, of Toad Hall.
Jitter is a thing of the past.
--
These are my own opinions, and not necessarily those of all Toads.
Style without substance - mal
Any more on this subject and Mark will move it to "I have a question"
Style without substance - Dan J
I can see a ticking off looming as we head further away from motoring :)

1) Of course refridgerating CDs produces better quality, just the same as putting the old BT phonecards in the freezer used to blank them! Sadly, and this applies to number 2 as well, zeros and ones are zeros and ones whatever temperature they are. To keep CDs playing at best quality, advice of not putting fingerprints/scratches/snot all over the back of them is usually the best.

3) Always an interesting one, the vinyl and CD debate. It is true that you are not getting "complete" sound digitally that you could with (impossible) perfect analogue but you find me someone who can generally tell the difference. Want deeper and more natural bass? Buy a valve amp! There is the argument that certain sonics are produced from "natural" sound that a CD can't reproduce but most peoples speakers and hearing is outside the scope of that anyway. I always love it when a vinyl buff puts on his favourite record and won't shut up about the resonance and how amazing it sounds, while you stand there grinning hearing all the dust "clicks" and background hiss that he seems to be overlooking!

Just to pop in a quick motoring link, didn't they make a car record player in the early 70s?!

These are my own opinions, and not necessarily those of all Dan J's
Style without substance - Mark (RLBS)
This thread has gone quite far enough.

Thank you.