Hi,
New member here and I would be very grateful of any opinions you may have on the following...
I have a VW Golk Mk6, 3 1/2 years old with 70,000 miles. It's been in for a service at the main dealer today (the last one was only in May given the mileage) and they contacted me, amnongst other issues, to state that a bolt has wound out of the air conditioning pulley but in doing so has sheared the socket thread and it will need the compressor unit replacing at a £1,000 plus cost.
After I'd picked myself up off the floor and said I was dissapointed that I would have not expected a situation like this in a family car to develop so soon, they went off to contact VW. I then got a call back saying that the dealer and VW would contribute to the cost of the repair (important customer, etc) and that it would now cost me around £200 to resolve the issue.
I'm perfectly reasonable and obviously put my trust in them that this is a genuine issue that only a replacement of the unit can rectify but I am wavering between its just bad luck and its a kind offer to this sort of thing shouldn't really happen in 70,000 miles of mainly motorway driving. It wouldn't be so bad but this is on top of brake pads and other smaller items that have been advised, although I could probably start using the independents for this work.
I'm guessing this is just one of those things and I don't really have any grounds to argue otherwise, but any thoughts would be much appreciated.
Many thanks,
Damian
Edited by Damian37 on 14/11/2013 at 22:16
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