As an ex automotive engineer from a certain Midlands 4x4 manufacturer, I have to say that in my opinion, if what I read above is true and that the 4x4 system really is so sensitive it can't cope with one tyre (or two?) having different tread depth than the others, then that is a HUGE and MONUMENTAL engineering faux pas on Audis part.
I'd go so far as to say it makes the vehicle not fit for purpose (imo).
Another thing: it's usual for front and rear tyres to wear at different rates on most vehicles. Would this not be the case with a Q7? How does it cope with this difference?
You should raise merry hell with your dealer principle and ask to see official documentary evidence of this. And if true ask why you weren't warned about this situation prior to purchase. It isn't unusual to pick up a puncture in one tyre and to have to replace that tyre.
This story is either utterly bonkers or it's a wind up.
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