Mazda2 - Tyresonthedrive

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Fri 13 Sep 2019 16:43
Mazda2 - Tyresonthedrive - MrMazda

Having problems with this f rm, said they were coming, but did not. Anyone know what is going on?

Edited by MrMazda on 13/09/2019 at 16:53

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Fri 13 Sep 2019 17:02
Mazda2 - Tyresonthedrive - Engineer Andy

Que? Es esto spam?

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Sat 14 Sep 2019 09:38
Mazda2 - Tyresonthedrive - Bromptonaut

Website here:

https://www.tyresonthedrive.com/

Can OP offer more detail?

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Sun 15 Sep 2019 23:20
Mazda2 - Tyresonthedrive - focussed

A few people on here https://uk.trustpilot.com/review/tyresonthedrive.com?languages=en&stars=1 know what's going on.

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Mon 16 Sep 2019 09:46
Mazda2 - Tyresonthedrive - Bromptonaut

Lot of recent reviews there.

New business with teething trouble?

Franchise so the local service is only as good as the franchisee?

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Mon 16 Sep 2019 14:15
Mazda2 - Tyresonthedrive - alan1302

A few people on here https://uk.trustpilot.com/review/tyresonthedrive.com?languages=en&stars=1 know what's going on.

1% of all the reviews are a 1 star from over 100,000 reviews...not sure how that is seen as bad?

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Thu 19 Sep 2019 00:22
Mazda2 - Tyresonthedrive - focussed

A few people on here https://uk.trustpilot.com/review/tyresonthedrive.com?languages=en&stars=1 know what's going on.

1% of all the reviews are a 1 star from over 100,000 reviews...not sure how that is seen as bad?

I always read the bad reviews first to get an idea of what happens when things go wrong, you are aware that a lot of 5 star reviews on a lot of companies have been proved to be dodgy?

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Thu 19 Sep 2019 14:11
Mazda2 - Tyresonthedrive - alan1302

A few people on here https://uk.trustpilot.com/review/tyresonthedrive.com?languages=en&stars=1 know what's going on.

1% of all the reviews are a 1 star from over 100,000 reviews...not sure how that is seen as bad?

I always read the bad reviews first to get an idea of what happens when things go wrong, you are aware that a lot of 5 star reviews on a lot of companies have been proved to be dodgy?

Yes, I am. That of course means the bad reviews can be dodgy as well. Which is why you have to look at it overall - and overall it looks fine - a really poor company would have a much higher proportion of bad reviews.

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Fri 20 Sep 2019 21:52
Mazda2 - Tyresonthedrive - focussed

"Yes, I am. That of course means the bad reviews can be dodgy as well. Which is why you have to look at it overall - and overall it looks fine - a really poor company would have a much higher proportion of bad reviews"

Any company's reputation is only as good as their last customer's experience.

Looking at their customer's experience on here, I would say that they need to smarten their act up considerably.

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Wed 18 Sep 2019 16:01
Mazda2 - Tyresonthedrive - MrMazda

Tyresonthedrive.com sent me emails and texts to say fitting would be on the 11th September, no fitter turned up, no tyres. I did get them to answer the phone, eventually. Said they would get back to me but didn't .

It is now 18th September and no further communication or tyres from Tyresonthedrive.com, so to get my car back on the road, Kwiikfit mobile have just fitted tyres on my drive, a very good service! Wish I had gone with them in the first place.

Still trying to get tyres or money back from Tyresonthedrive.com and been invited to fill in their "after sales" survey today! If the tyres I bought ever turn up they can go on the back, though I don't really need rear tyres, will just be pleased to either get my tyres or my money, worst purchasing experience I have ever had.

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Wed 18 Sep 2019 17:41
Mazda2 - Tyresonthedrive - galileo

If you paid with a credit card, raise a dispute with the card issuer.

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Mon 30 Sep 2019 19:18
Mazda2 - Tyresonthedrive - MrMazda

Paid by Paypal, so was a little worried, but received a full refund on 26th September. Phew!

With regards to reading reviews, I suggest reading the most recent ones, to check if something has started to go wrong.

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