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IMHO it's about using slack time in their workshops.
I had my last one done by South Northants Council in Towcester. They advertise the service a bit, pop up stand in the council offices, flyers attached to bins, that sort of thing. Paid the full fee so they're not undercutting commercial providers. Comfortable waiting room with coin operated coffee machine, CCTV feed from workshop so I could watch my car being tested.
All done and dusted while u wait. Passed with flying colours.
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