So as I mentioned elsewhere the wife is planning to change cars this year. Requirements are pretty simple:

turbo petrol with at least 125ps and 150 torques

space for a folded wheelchair in the boot and a low lip to make loading it easy

good internal space with a compact footprint

no rubber band tyres and sports suspension

Essential kit (or options) is:

Dark rear glass

spare wheel or at least an option to add

cruise control

aircon but preferably climate

sat nav but android auto facility will do fine, it works in mine

After a good deal of internet searching the Citroen C£ Aircross appeared to meet all the above so on a wet Friday afternoon went for a look at the Feel spec

The petrol 130 has enough power and torque

The car in the showroom had the battery disconected thus could not look in the boot. Went to look at one outside in the rain and it was fine

Plenty of space and compact. Decent trim quality and everything felt solid

195 60 16 tyres

All good so far.

Asked for a brochure, sorry you have to download them. So I pointed to a rack containing brochures, he says there is only one of each for showroom use only but he takes me to a pile of probably 20 or more for the Aircross and gives me one

Car has dark rear glass standard even on the mid spec Feel

Salesman said car had inflation kit and glue, brochure said spacesaver. So back outside in the rain and looked in the boot of the salesmans own demonstrator, yup, there is the spare

Asked about climate option, saleman says its standard. Brochures says its an option on the Feel and standard on the Flair. Salesman says aircon and climate are the same, gave up on that one

Lost the will to live at that point, did not bother asking about mobile phone compatibilty for the car

Asked about a test drive in a petrol, they only have diesels.

So I like the car but where do I go to get a petrol to drive and find a human who knows the car they are selling.

No wonder sales are down if dealers are all this bad.