Honda CR-V - Car Servicing

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Tue 24 Oct 2017 12:15
Honda CR-V - Car Servicing - sandy56

I recently bought a CRV, .2 diesel auto, 5 years old with full Honda service history and Honda Warranty for one year. IT was serviced by Honda just before I bought it.

On inspecting the car I found the cabin/ pollen air filter to be filthy and long overdue for replacement. I then checked the engine air filter and that too was filthy, the worst I had ever seen. I have ordered new filters and will replace them.

I told HOnda my complaint and they said the airfilter was changed last year and is good for two years, and the engine filter was changed last year and is good for three years or 36,000 miles. They confirmed that they had changed the oil and oil filter and other servicing had been done. I informed them I thought their standards were very low and was disappointed in the servicing. I had never seen filters so dirty in normal usage. I wont be using the main dealer for servicing.

I will have it serviced better in future as I intended to keep it for some years.

Edited by sandy56 on 24/10/2017 at 12:16

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Tue 24 Oct 2017 12:47
Honda CR-V - Car Servicing - daveyjp

Honda will service in line with the service schedule, details of which will be in the handbook or online.

No two cars are the same. My Mercedes had annual cabin filter, two year air filter. My Subaru has annual changes for both.

Any owner is of course entitled to carry out work over and above manufacturers recommendation

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Tue 24 Oct 2017 12:50
Honda CR-V - Car Servicing - gordonbennet

Not all main dealers are the same, and this applies to all makes.

My son will not use the local main dealer for their Honda, this after having to sort them out in no uncertain terms following their incompetent work on his sister's new Civic, following, he uses the one in the next town which couldn't be more different.

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Tue 24 Oct 2017 16:27
Honda CR-V - Car Servicing - SLO76
Our local Honda dealer is God awful. Terrible facilities and staff attitudes stink. However, these are relatively complex cars in diesel form and the 2.2 is prone to a number of issues so they do require servicing with people who genuinely understand them and not dodgy Joe's back street garage who'll more often than not just bung any old oil in it. Search out a guinuine Honda specialist or find another main dealer. It'll cost more but that stamp in the book will add hundreds to the value of a diesel at this age. We have a local specialist who will possibly get mine next year if I keep it.
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Wed 25 Oct 2017 10:25
Honda CR-V - Car Servicing - John F

... I found the cabin/ pollen air filter to be filthy and long overdue for replacement. I then checked the engine air filter and that too was filthy, the worst I had ever seen.

I told HOnda my complaint and they said the airfilter was changed last year and is good for two years, and the engine filter was changed last year and is good for three years or 36,000 miles.

I cannot believe both these statements together, unless you spent last year driving to and fro across the Sahara desert.

Yet another example of the motor industry fleecing the punter. I have never bought a replacement air filter in my life. You just need a stiff paintbrush and vacuum cleaner to 'service' them every 20,000m or so. I usually find very little debris in them - just a few insects and bits of dead leaf. Our Focus and TR7 filters are 17 and 38yrs old respectively, and work fine. (The TR7's filter box was briefly replaced by things resembling oil soaked pan scourers in my youthful enthusiasm, but discarded after eventually realising the resulting lumpiness and stalling in cold weather was due to carb icing - a problem more usually associated with light aircraft).

Edited by John F on 25/10/2017 at 10:28

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Wed 25 Oct 2017 11:05
Honda CR-V - Car Servicing - madf

... I found the cabin/ pollen air filter to be filthy and long overdue for replacement. I then checked the engine air filter and that too was filthy, the worst I had ever seen.

I told HOnda my complaint and they said the airfilter was changed last year and is good for two years, and the engine filter was changed last year and is good for three years or 36,000 miles.

I cannot believe both these statements together, unless you spent last year driving to and fro across the Sahara desert.

Yet another example of the motor industry fleecing the punter. I have never bought a replacement air filter in my life. You just need a stiff paintbrush and vacuum cleaner to 'service' them every 20,000m or so. I usually find very little debris in them - just a few insects and bits of dead leaf. Our Focus and TR7 filters are 17 and 38yrs old respectively, and work fine. (The TR7's filter box was briefly replaced by things resembling oil soaked pan scourers in my youthful enthusiasm, but discarded after eventually realising the resulting lumpiness and stalling in cold weather was due to carb icing - a problem more usually associated with light aircraft).

In summer I drive along single track country roads to beekeeping. As a result, my air filter is filthy: full of straw, dust and dried horse manure..and the odd feather...

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