toyota rav 4 2014 - toyota touch and go sat nav - tel99

enter destinations in an area centred on malvern, ie worcester,tewkesbury,ledbury etc. map comes up then after selecting mode option, screen goes blank. unit has to be switdched off to restart. toyota decline to fix. this affects rav4s apparently. any suggestions. software and maps at latest issue

toyota rav 4 2014 - toyota touch and go sat nav - RobJP

"Toyota decline to fix" ... is this the dealer, Toyota GB ... have they said why ?

toyota rav 4 2014 - toyota touch and go sat nav - tel99

toyota gb. no reason given

toyota rav 4 2014 - toyota touch and go sat nav - bathtub tom

Is it still in warranty and been serviced to spec?

toyota rav 4 2014 - toyota touch and go sat nav - tel99

yes its in warranty. dealer already replaced sat nav unit,fault still shown with replacement, then they referred back to toyota tech and thats when i was told they would take no further action.

toyota rav 4 2014 - toyota touch and go sat nav - tel99

service schedule up to date.

toyota rav 4 2014 - toyota touch and go sat nav - Manatee

It's an 'undocumented feature' then!

toyota rav 4 2014 - toyota touch and go sat nav - RobJP

yes its in warranty. dealer already replaced sat nav unit,fault still shown with replacement, then they referred back to toyota tech and thats when i was told they would take no further action.

Take it back to the dealer. It is faulty, it is under warranty. You therefore expect it to be fixed, unless the warranty specifically excludes electrical items, or says words to the extent of "We'll only fix it if we can be bothered".

Assuming you're working through the same dealer you bought it from, do remember that your contract is with THE DEALER. Technically, in law, it is nothing to do with Toyota GB.

toyota rav 4 2014 - toyota touch and go sat nav - tel99

rav bought from jemca

satnav retrofitted by yeomans

repacement sat nav fitted by motorline.

so not straightforward . cant see being easy to resolve as dealer cant fix without toyota input.

solved prob by buying tom tom xl for £20 on ebay to cover problem areas known or to be discovered in future.

perhaps should be f.o.c . with all 2014 ravs.from now on

 

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