Kia Venga - Intermittent non-start - fixed by shove in gear

Honest John Back Room » Technical matters
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Sat 26 Mar 2016 11:33
Kia Venga - Intermittent non-start - fixed by shove in gear - Paul_K
Every so often turning the key brings on the ignition lights but nothing else happens. Repeated turns and waiting a while doesn't work. Getting out and giving the car a shove in gear, then trying the key again does work. Every time. The car is under warranty, but all Kia are willing to do is take it in for a few days and try to get the fault to occur while plugged in to their diagnostic stuff. Two goes at this have failed and they are proposing a third. Isn't a definition of madness doing the same thing and expecting a different result? Yes, it is intermittent (aka won't happen at the garage), but I have described the fault and workaround clearly and even twice videoed occurrences of the fault and shove-in-gear fix for them. Doesn't that point to a cause or some part to be removed and examined? Why won't they take my word for it? Each time it goes in I have to take time off to deliver and collect, and pay for insurance on a courtesy car. How can we break this cycle? Pushing a car in the rain to make it start is no fun!
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Sat 26 Mar 2016 12:13
Kia Venga - Intermittent non-start - fixed by shove in gear - RT

If the car is under warranty you shouldn't be paying the insurance on the courtesy car, the dealer should be covering that.

My Hyundai (same group) Santa Fe developed immobiliser problems which gradually changed from occasionally, through intermittent to terminal - the dealer had the car many times, repositioning the immobiliser aerial, replacing it and finally replacing the immobiliser unit on the engine - it happened again a couple of years later but I had to remind the after-sales manager what the eventual fix was as they were going to start again.

Hyundai/Kia dealers seem to be one extreme or the other - good or bad.

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