Eclectic shock

We have just bought a second hand car from a dealer and we found we had to immediately replace broken rear springs and shock absorbers. We understand that we can claim against the dealer, especially as...

Fault air con - should the dealer replace it?

My wife purchased a one year old Ford Focus in January 2015. When we first had warm weather in May 2015 we noticed the climate control was not cooling the car so our local Ford dealer regassed the air...

Land Rover Freelander 2 steering problems

About a month ago my 08 Freelander 2 with 66,000 miles on clock developed a steering noise. My LR dealer immediately recognised the noise. They have cleaned out the steering reservoir filter at a cost...

The timing chain has jumped - can I get any goodwill?

The timing chain has jumped on my VW Polo 1.2 2003 model at 38K miles. VW customer services UK have refused to contribute to pay for repairs as a goodwill gesture, even though the timing chain jumping...