Before Xmas I received a 'nice' letter from DVLALO Enforcement Centre saying that my car was not licenced and issuing all kinds of nasty threats if I did not pay up by 10 January. The point is the car was licenced and I had the tax disc to prove it plus details of the cheque paid to the Post Office. Despite three letters including one with a copy of the tax disc (all unanswered) and attempts to phone them (engaged from 9am onwards)I still have not had any reply.
What should I do? Anyone else had this experience?
Steve
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There was no rubber on the cheque was there???
Retain the evidence and wait for developments. DVLA will not yet be back up to speed after the Xmas recess.
DVD
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..............or better still, if you are near a DVL Local Office call in and have a face to face to resolve.
DVD
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I had a problem last year because I had renewed my tax early, as I was off to France for six weeks. What a performance. Eventually I managed to tax the car through a head post office by mail. The post office failed to notify the DVLA apparently, and I kept receiving demands, which I, at first, ignored. Eventually, I sent by e-mail a copy of my tax disc and details about my renewal. I had to nudge them for a reply but it was all sorted. Suggest you do the same.
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I am afraid that I am not able to offer any constructive advice at all as I am in a similar position myself. I paid a £75.00 fine to the DVLA over the telephone by debit card and they are now sending bailiffs to my door and threatening a warrant for my arrest for none payment of the fine. Again, despite numerous telephone calls and letters enclosing copies of the bank statement confirming payment I have got nowhere. I am also at a loss as to what do do. Did you manage to get everything sorted out?
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This is harassment and against the law.
Send a registered letter containing copies of the tax disc etc.
Inform them of the consequences
1) From 3 days after date of letter you will bill them £25 for each phone call you receive from them / debt collectors, £50 for each letter replying to threatening Bailiffs etc
You can take them to the small claims court if they do not pay.
2) Failure to reply apologising etc - in 10 days you will contact the family solicitor and all charges made by him will be billed to the DVLA.
3) Send a copy to your local MP.
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FB - are you expecting us to take your suggestions seriously? What grounds would anyone have for charging the DVLA (or anyone else) for receiving a phone call or a letter? It is just deliberately adding your insult to their injury.
Not condoning any mistakes by DVLA, but I can't see any purpose in what you suggest, except that it would make you feel better. And the rest of us would pay (indirectly) for any recompense you got.
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FB - are you expecting us to take your suggestions seriously?
If I may second FB's post, and so reply to your question.
See
www.theregister.co.uk/2009/02/26/debt_collection/
"Debt collection can be harassment, rules court
26th February 2009 08:16 GMT"
More people should follow FB's suggestion. I did this to a Cable TV provider about 4 years ago, and the matter was settled out of court with a handsome payment and written apologies from the Cable company as well as their Debt Collection Agency.
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I did the same thing with Bradford Pennine insurance many years ago -1975.
My car had been damaged by one of their insured, and they refused to pay for the cost of a hire car because I was in receipt of a car allowance. After a number of futile calls and missives to them, I sent them a letter outlining my mileage costs for dealing with the hit and run driver, together with a charge of £1.50 for each letter. They replied to say that they could see no basis for my charges. I then replied, and added the cost of that letter, and informed them that If they didn't pay up within fourteen days I would institute legal proceedings. They again refused so I saw a solicitor.
The outcome was that my claim was paid in full. They also had to pay the solicitor's costs.
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