Lots of posts about the VW Group DSG gearbox on this forum, a quick search should throw most of them up.
A fresh software download from the VW main dealer may help matters, or unfortunately you may have a more serious problem.
Start with the software upgrade first.
For future reference, year, model, engine size, fuel type would be useful information as there are I believe, two different kinds of DSG box, wet clutch and dry clutch versions.
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