I had a courtesy car after an accident - why is the insurer now refusing to cover the hire car costs?

I had an accident in May and was advised by my local garage to contact an accident management company. They replaced my damaged Audi A6 with a BMW 5 Series courtesy car. I signed documents, but failed...

Have I been involved in a credit hire scam?

I had a car accident in early June this year. I was led down the path of an accident management company and car hire. The management company have asked me to sign a Form of Authority so their solicitor...

A car undertook me in fog and damaged my car - is 50/50 liability a fair outcome?

I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...

I was involved in a crash-for-cash multi-car collision - how will liability be determined?

I was driving a hired van down a narrow road in the countryside, third in a line of four vehicles, at approximately 50mph. Suddenly, the first car in the line braked heavily, causing an accordion effect...

A car reversed into our car at a junction - will it be 50/50 liability?

My 19 year old son was coming to a junction off our estate and the car in front of him turned left. My son then pulled up to the junction and the car in front, then on the main road, reversed into him...

A driver that hit my car claims it wasn't him - do I need to do anything other than make a claim?

On the 30 May 2017, an Audi S2 collided with my parked Alfa Romeo Sportwagon outside my house. It had to be written off. I have time-coded photos of the damaged Audi. It now seems that the other party...

My insurer just paid out a claim from a minor incident two years ago - can I argue that they should have fought it?

About three months ago I received an email from my insurance company informing me that Metro travel bus company were making a claim against me. They say that I reversed into a bus and fled the scene.They...

A driver hit my car and admitted liability - why am I now being taken to court for a counter claim?

I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...

My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

I had an accident due to safety issues with my Audi A3 - what do you advise I do?

I had an accident whilst driving my Audi A3 and have now received a letter regarding a safety recall for NOx emissions. The letter states that until the safety modification has been carried out, I must...