My dealer damaged my car, what can I do?

I left my car at a Kia dealer for around 4 weeks so they could replace EV motor and transmission under warranty. When I collected the car it had damage to the front bumper. I duly complained on the spot...

The gearbox system has failed in my newly-bought 2017 car. Is the dealer liable?

I need your advice, please. I purchased a 2017 Volkswagen Golf Estate 4 months ago from an independent dealer. The car had done 15,000 miles with an elderly lady and had been well maintained under the...

Can I be found liable if I part-exchange a car that I suspect has faults?

I'm part-exchanging my car for a new one (to a garage). He turned the car on and back off and said his checks were done, but I think there's an issue with the EGR. However, I'm not a mechanic. Do I need...

The air con doesn't work on my newly-bought, approved used car. Is the dealer liable to repair it?

I recently bought an Audi Q7 approved used from an Audi dealer. It was delivered to me in Kent at the end of March. I had no need to really use the air conditioning at the time, but in the recent weather...

The clutch has stopped working in a car we bought 4 months ago. Do we have any rights against the dealer?

My stepson bought a 2013 vehicle with approx. 40,000 miles on the clock four months ago. The clutch has now failed. The dealer claims wear and tear. Do we have any rights in this case? The repair has been...

My friend bought a car and within a week the clutch needs replacing. Is the dealer liable?

My friend bought a car from a dealer and within a week it needs a new clutch. He's reported this to the dealer and they have basically said the car was sold as seen, so hard luck. I'm sure I've read something...

My car has developed a suspension issue less than a month after purchase. What are my rights?

My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....

A garage broke my car to the tune of £800, but say they aren't liable. Is that true?

My local garage snapped my crank bolt today whilst attempting to replace the cambelt and waterpump. They said it was fitted too tightly, probably from day of assembly. To fix things they have quoted around...

Can a trader sell a car as 'spares or repairs' to avoid liability if something goes wrong?

I'm interested in a car I have seen advertised in a classified ad on eBay by a trader. They advise that the vehicle is a "Part exchange to clear and, like all our part exchange to clear, vehicle is being...

How do I claim compensation from a driver who wasn't insured?

There was a crash outside my property. Two cars collided and one hit my garden wall. Both drivers ran off but the police traced both. The driver who hit my wall is blaming the other driver. His insurance...