I got a parking fine at a supermarket car park - can I do anything?

My local branch of a well known supermarket provides free parking and it didn't occur to me that arrangements at a branch 10 miles away would be different. Nor did I see notices advising me of a 10 minute...

I received a PCN after paying via my phone - but they've refused my appeal?

I parked my car in a private station car park as I do most weeks. I came back one evening to find a PCN on my car even though I had called earlier that day and paid automatically via phone with my debit...

My daughter's new car is not registered in her name - what should she do?

My daughter changed cars about 15 months ago and I saw the dealer prepare all the documentation. He gave her the green clause 10 and agreed to forward all relevant papers to the DVSA. Two months ago my...

My new Audi Q5 hasn't come with the options that were promised - what do I do?

I have bought a new Q5 2017 and ordered some options on the car. However they aren't 100% complete as per list on the Audi website and brochure. I've paid for these options and now being told that that...

My new car was delivered in bad condition - can I reject it?

I bought a new Jeep Renegade via Carwow. Firstly, it was driven to my home, from the dealer, which I have since noted is some 240 miles away. This was never discussed. Bad enough but it the actual mileage...

The paintwork is blistering on my Mercedes-Benz SLK - what should I do?

I bought a 2014 Mercedes-Benz SLK in Fire Opal Red five months ago. There is micro blistering of the paint which is worse at low temperatures and then disappears when it is hot.The blistering looks like...

A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do?

I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond repair. The dealer paid for the tyre to be...

The air con has stopped working in a used car we bought two months ago - what are our rights?

My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working. She went back to dealer and they told her it was...

Can I return my faulty Skoda Yeti because the dealer took almost a year to repair them?

On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front of the vehicle and an internal whistling coming...

We sold a car 'as seen' but it now needs a new engine - where do we stand?

My partner has just sold a year 2000 MGF via Ebay. The lady flew from her home on the Isle of Man to Gatwick, then caught a train to Slough. Following a quite lengthy test drive she bought the car and...