I got a parking ticket because the machine wouldn't accept the new £1 coin - what can I do?

I got a PCN because of an expired ticket. The parking machine didn't accept the new pound coins and there is no note saying that this machine does not accept the new pound coins. Because the machine didn't...

I want to reject a used car but the dealer won't respond - what can I do?

I have just bought a second hand car from a dealer. I was told that the car would be half the price of the tax on my Audi which I part exchanged and the bhp was a lot higher (in fact it's 88 compared to...

I bought a used car but it's faulty and now the dealer is being difficult - what can I do?

In April I bought an Audi S4 from a used car dealer. From the outset I didn't feel happy with the purchase and felt that the car didn't drive very well but blamed myself for making a mistake. I had a number...

New Mercedes-Benz GLC broken down three times - what should we do?

We bought a new GLC in early 2016. In July last year the fuel pump failed and the car stopped suddenly on a busy A road. In September the air suspension failed totally and the car had to be towed away...

Someone claims I damaged their car - but I think this is fraud?

Someone claims that my son had hit the car door into his wing mirror and damaged it, but he didn't even get out on that side of the car. It happened in a car park with CCTV. How can I get access to this...

My lease car is faulty - but no one will take responsibility?

I took out a contract lease on a new Ford Ranger. The vehicle broke down on delivery due to a variety of warning lights on the dash and was taken back to ford, in November 2016, since then I have personally...

Cam shaft fault due to bad engine repair by Audi - what are my legal rights?

I own a 2005 Audi A4 Convertible 2.0 TFSI, the one renowned for the problem with oil consumption. My Audi garage repaired the piston rings and, I think, got Audi to pay for it. Since they did the repair,...

What's your advice regarding my faulty automatic Ford Focus?

I purchased a 2012 Ford Focus automatic in March 2015. On the drive home I felt the gears were not working properly. I decided it might be different from my old Ford Focus so waited a while. I eventually...

A business has parked about 15 vehicles for sale on our residential road - is this legal?

A family bought a property nearby and they obviously buy and sell cars from it. I've seen cars from the lot with adverts in the windows and they park them in the high street and drop them back later. They've...

Can my insurer put a claim on my policy just because it cost them to investigate?

My insurer investigated a claim someone had put in against me and turned it down flat. However, they've put a no fault claim on my policy. When I queried this they said it had cost them money to investigate...