Questions from October 2017
I'm looking to buy a new Ford, and I'm normally a cash buyer, but their Options Cashplan seems like a win-win. I pay no more overall, I pay the balance three years later - when I get the option to keep...
I'm trying to buy a new Toyota C-HR Hybrid but no dealers are offering any discounts. Why is this?
I've recently been battling the DVLA and collection agent about a car I sold in 2015. When sold, I filled out the V5C, had the buyer fill out their part and sign a receipt of sale. It was all addressed...
My son purchased a car from garage where he works. They classed it as a trade car at trade price. Three days later the gearbox broke and would cost 800 to fix. The car was only £2000. What rights do you...
How can I find a reputable approved specialist to help me claim against someone who damaged my car and caused a personal injury? My insurance company have been very passive even though the other driver's...
Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days?
Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed...
My year old Hyundai Tucson is suffering from clutch issues - do I have any recourse against Hyundai?
I bought my Hyundai Tucson 1.7 CDRI new in September 2016. It's a 6-speed manual diesel and I'm having major problems with clutch judder after 1500 miles. At first, I thought it was my driving style but...
I recently bought a cheap 2003 Ford Focus. Since I'm new to the UK's vehicle laws, I've been going through all the necessary online procedures. I just checked on the vehicle tax status and found that the...
I'm about to sell my 1939 Morgan to someone in Germany. Are there any problems doing this? Will I have to fill out the V5C as usual? What about the number plate, which is original, can that go to Germany...
My van broke the day after the three-month warranty ran out and the dealer won't fix it. What do I do?
I was sitting in my Toyota RAV4, with a towbar fitted, at a set of traffic lights when I was rear ended. I thought there was no real damage, but when I went to fill up with petrol the next day, it was...
Should the fan run continually when the engine is running or only when coolant reaches a certain temperature?
I have an increasing number of very superficial scratches on my windscreen. I cannot feel the abrasions if I run my thumb over them and the cause is unknown. Do you recommend any product for treating these...
I currently have a Volkswagen Tiguan that has been okay on a mixture of short trips and towing a caravan. We've never experienced any DPF issues, but since the emissions fix we have noticed the car regenerating...
I've recently purchased a new car from a main dealer and paid for dealer-fit front and rear parking sensors. A week after purchase, it comes to light that non-manufacturer approved sensors have been fitted...
I own a 1991 Volkswagen Golf Driver Mk2 1.8. It's done 73,000 miles and has had one previous owner. I've spent £2000. Do you have any idea of what it's worth?
My Jaguar XF doesn't have a spare wheel. I would like to buy a 'get you home spare wheel' and jack to go with it. I'm having problems finding one at the right price. Any suggestions, please?
I permitted my friend from Belgium to drive my car. I received a speeding ticket and gave his name and address to the police. They asked for proof of insurance and, while he did have insurance, he doesn’t...
I have a perfectly serviceable (but bent) Grand Scenic which my insurer wants to write off. Must I accept?
The Mercedes-Benz GLE 500e Hybrid specs suggest we will get 76.4mpg. Is it true?
At the end of the month I will put my Mazda MX5 in an outside carcoon for the winter months. Have you any tips on tasks that should be done before and during storage in the winter months?
We operate a new Mercedes-Benz V-Class Sport seven seat bus but we are having serious issues with the front tracking and tyres. Mercedes-Benz have re-tracked it at £250, but still we have the fronts shouldering...
We are considering buying a new car. Would you advise petrol or diesel as we understand the residual value of diesel cars will drop considerably and come the November budget road tax, diesel prices will...
I recently had to insure a new car and was told that due to my having filed a claim in the previous 12 months my insurance premium would be £80-100 higher than if I had not made a claim. I understand that...
Can you obtain figures for number of cars which have failed the MoT through having a dash cam, mobile phone carrier or furry dice obscuring the driver's vision? This problem is increasing at a tremendous...
I'm due to pick up a new Honda Civic within the next fortnight and the dealer has asked that I consider treating the paintwork and fabric with Supaguard. As the car is being purchased under the Motability...
Due to a change in circumstances, we're looking at buying an electric car for my wife to commute 15 miles each way into work, although there's no charging available there. The Zoe looks the best option,...
I'm think of buying a car and having narrowed it down to a couple of choices. Is December around Christmas and early New Year a better time from a buyers perspective to buy a new/used car from a dealer?
What does 'VAT qualify' mean. Do I have to pay VAT on top or do I get it back?
My wife passed away recently and her car was insured in her name with me as named driver. I contacted the insurer, AA insurance, who told me they could transfer the policy over to me until renewal when...
My wife was driving my daughters' car recently and was hit in the rear by another car causing major damage to the rear offside. She was also pushed into the car in front, creating some minor damage/scuffing....
Is it possible to trace the whereabouts of an old MG Midget?
Near where I live, in Italy, there is a Montego parked on a driveway, doing nothing like it has been doing for the past 10 or 12 years. Is it the only one left in the world? What could it be worth?
I’m thinking of buying a Skoda Kodiaq. Not sure whether to go for the 150PS petrol or diesel variant, particularly with the current anti-diesel campaign. I prefer diesels but then I only do approx 7500...
I have a Jaguar XE, nearly two years old, which averages around 39mpg on the computer set for long periods. 2000 miles ago I decided to check real mpg by checking fill-ups against mileage and was surprised...
We've been happy with our diesel Kia Cee'd since purchase in November 2014, but wonder if we should be looking to change to a petrol version in 2018. We don't really do the miles for a diesel and our...
How much is my premium likely to go up following a minor at-fault bump?
I bought a brand new car in March this year. When it rained, the water leaked into the car. I sent it to the dealer to fix it, but it's not been successful and it still lets water in. What can I do? Should...
I have an Hyundai Ioniq, which I've run exclusively on Shell fuels for the 5000 miles that I've had it. I was getting 60-62 mpg on the regular stuff, then put a tank of the V-Power in and got 64 mpg. I...
I recently leased a second car and own a 2010 Hyundai i30 outright. I would like to give the i30 to my wife, but she only has a provisional licence. Should I retain both cars and simply add her to the...
The battery on my Ford went flat and the radio is asking for the code. It's a 4500 Rds Eon stereo. Can you help with the code?
When I have my Land Rover Defender re-sprayed, what can be done about the aluminium corrosion on the door panels and round rivets?
What's the best way of buying a used van to reduce the risk of buying something with known faults? I need a Luton van and I'm looking to spend £5000 - £10,000. Is leasing a van the best option?
How can I make my Peugeot 307 stop running. I tried taking the key out and disconnected the battery, but it's still running. It's very annoying as we have to leave the car ticking over on our driveway.
I'm looking at starting a small van company for delivery of smaller items sold through sites like eBay, as well as clean waste. What would be the best van for this purpose?
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