Renault Scenic (2003 - 2009) - Recall and database error.

Honest John Back Room » Motoring discussion
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Sat 10 May 2008 20:59
Recall and database error. - DP
A recall notice from Renault's Director of Services and Quality was received by registered post this morning. Apparently there is "a potential for an immobilising breakdown caused by a blockage in the air conditioning compressor" which has affected some Scenic models, and they're asking us to book the car in with our local dealer at the nearest opportunity for a free inspection and any remedial work.
They then go on to explain how they got our details from the Renault UK customer database.
Problem is, the letter is titled "Scenic - injection reprogramming", and the registration number and chassis number of the car are wildly different to ours.
I will be calling them Monday to check, but if they've got these details wrong, there could be other cars affected whose owners are not being notified.
Just a heads up for other owners. Might be worth a bell to Renault customer services to check.

Cheers
DP

Edited by DP on 10/05/2008 at 21:01

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